008
Open-source VoIP phone equipped with AI features for real-time call transcription, automatic summarization, and seamless CRM integration.
About 008
008 is an open-source VoIP softphone enhanced with AI technology. It transcribes conversations, generates summaries, and extracts key business metrics. The platform automatically logs interactions and seamlessly transfers call data to your preferred CRM systems, transforming customer communication and boosting operational efficiency.
How to Use
Launch 008 as your softphone to make calls. The AI automatically transcribes and summarizes conversations while extracting key performance indicators. Connect it with your CRM to automatically transfer call details and interactions.
Features
Automatic call transcription
Real-time conversation summarization
Event and interaction logging
Extraction of business KPIs
Seamless CRM integration
Open-source customization
Use Cases
Streamlining customer support calls
Integrating call data into CRM platforms
Analyzing conversations for business insights
Enhancing agent productivity
Automating call record management
Best For
Customer support teamsBusiness analystsCall center managersCRM administratorsSales professionals
Pros
Boosts agent efficiency and productivity
Easily integrates with leading CRM systems
Provides detailed insights from calls
Automates routine call tasks
Fully open-source and customizable
Cons
AI accuracy depends on call quality and accents
May reduce human interaction in customer service
Setup and customization require technical skills
Frequently Asked Questions
Find answers to common questions about 008
What functionalities does 008 offer?
008 transcribes calls, summarizes conversations, extracts business metrics, logs events, and integrates with CRM systems.
Is 008 an open-source platform?
Yes, 008 is an open-source VoIP softphone designed for customization and flexibility.
Which operating systems support 008?
008 supports Windows, macOS, and Linux platforms for versatile deployment.
How does AI improve call management?
AI automates transcription, generates summaries, and extracts KPIs, enhancing call analysis and agent efficiency.
Can 008 integrate with existing CRM systems?
Yes, it seamlessly transfers call data to popular CRMs, improving workflow automation.