Abby for Cliniko

AI-driven SMS interpretation tool that simplifies clinic appointment management and enhances patient communication.

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About Abby for Cliniko

Abby Clinic is an intelligent SMS interpretation platform designed to optimize appointment management for clinics using Cliniko. It automatically categorizes patient responses to reminders—such as confirmations, cancellations, or rescheduling requests—and updates your calendar accordingly. Seamlessly integrating with Cliniko's scheduling and notes, Abby Clinic reduces administrative workload and improves efficiency.

How to Use

Setting up Abby Clinic is straightforward. After installation, it automatically processes patient SMS replies, updating the Cliniko calendar and appointment notes. You can view response statuses instantly with a simple click.

Features

Built-in AI language model for accurate responses

Simple, quick setup process

Automated interpretation of patient SMS replies

Strong data security and privacy measures

Real-time calendar synchronization

Automatic updates to appointment notes

Use Cases

Reducing administrative workload

Enhancing patient communication records

Automating appointment confirmations and changes

Best For

Clinic administratorsHealthcare professionalsMedical reception staffPractice managersFront desk teams

Pros

Custom AI language model eliminates dependency on third-party providers

Easy integration with Cliniko platforms

Regular support and feature updates

Prioritizes data security and patient privacy

Helps lower no-shows and saves time

Improves administrative efficiency and staff satisfaction

Cons

Limited to one account per clinic

Requires a Cliniko account for operation

Frequently Asked Questions

Find answers to common questions about Abby for Cliniko

What is Abby Clinic's main function?

Abby Clinic automatically interprets patient SMS responses to appointment reminders, categorizing them for easier scheduling and management.

How does Abby Clinic connect with Cliniko?

It integrates directly with Cliniko to update the calendar with response statuses and adds patient replies to appointment notes for better tracking.

Is patient data protected with Abby Clinic?

Yes, Abby Clinic does not store sensitive patient information. All data is encrypted and deleted after use to ensure privacy and security.

Does Abby Clinic use OpenAI technology?

No, Abby Clinic employs its own proprietary AI language model and does not rely on third-party providers like OpenAI.

Can Abby Clinic handle multiple clinics?

Currently, Abby Clinic supports one clinic per account to ensure optimal performance and management.