Abdul Malik Ibrahim Jaber Hassan

Professional live chat agents available 24/7 for just $1 per hour.

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About Abdul Malik Ibrahim Jaber Hassan

tawk.to's Hire Chat Agents service offers businesses access to professionally trained, native-speaking chat support agents at just $1/hour. This service helps companies save time, boost lead acquisition, and increase sales by ensuring website visitors receive prompt, helpful assistance around the clock. Seamlessly integrated with tawk.to's free live chat software, it provides an affordable and effective solution to enhance customer experience and maximize lead capture.

How to Use

Businesses enroll in the Hire Chat Agents service, share relevant business details, and set their preferred support schedule. tawk.to's agents then manage incoming chats, deliver customer support, and generate leads as needed. The service integrates with the tawk.to dashboard, enabling real-time monitoring of agent performance and chat history.

Features

Lead generation and customer support
24/7 live chat assistance
Integration with free tawk.to live chat software
Real-time performance monitoring
Native-speaking, professionally trained agents
CRM system integrations

Use Cases

Guiding visitors through sales processes
Assisting with technical support inquiries
Answering questions about products or services
Capturing leads from website visitors
Providing support outside regular business hours
Handling multilingual customer interactions

Best For

Healthcare providersReal estate agenciesWeb development firmsMarketing agenciesE-commerce storesSmall businessesStartups

Pros

Enhances customer experience and satisfaction
Access to highly trained, professional agents
Cost-effective 24/7 live chat support
Boosts lead generation and sales
Flexible no-contract service
Easily integrates with tawk.to's free platform

Cons

Dependence on external agents for customer interactions
Initial agent knowledge may be limited about your products
Primarily supports English; language options are limited

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Full-Time Support

$2.20 per hour

Schedule up to 40 hours weekly, ideal for engaging with customers during business hours or a few hours daily.

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Double Shift Plan

$1.50 per hour

Cover two shifts by scheduling 80 hours per week to stay accessible to your prospects and customers more frequently.

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Days & Weekends Plan

$1.10 per hour

Handle high-traffic evenings and weekends or 18+ hours daily by scheduling 128 hours weekly for continuous support.

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24/7-365 Coverage

$1 per hour

Enjoy round-the-clock support at an unbeatable $1 per hour, ensuring your customers are always attended to.

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FAQs

How does the Hire Chat Agents service work?

We start with a thorough review of your requirements and systems to ensure agents represent your brand accurately. You provide key information and FAQs, which our team uses to build a knowledge base. Agents then use this resource to answer visitor questions efficiently and effectively.

Why should I hire chat agents for my website?

Many businesses lack staff available to answer chats 24/7. Our trained agents ensure your visitors receive timely responses, even outside your business hours, increasing engagement and conversions.

What are the pricing options for hiring live chat agents?

Pricing depends on weekly support hours. Rates start at $1/hour for 24/7 coverage, with higher rates for fewer hours per week.

How do your agents learn about my products and services?

You provide detailed information about your business, including FAQs. Our team reviews your website and adds relevant details to a knowledge base that agents access when assisting visitors.

What happens if agents cannot answer a visitor's question?

Agents will collect the visitor's contact details and inform them we will follow up promptly. If urgent, we contact you immediately using your provided contact information.