AI-Powered WhatsApp Assistant

AI-Powered WhatsApp Assistant

AI-powered WhatsApp assistant designed to enhance business communication and automate customer interactions effectively.

About AI-Powered WhatsApp Assistant

Mate Direct provides an AI-powered WhatsApp assistant that transforms your business communication. It offers features such as multi-language support, automated responses, and seamless integration with existing systems. The user-friendly setup allows your team to respond faster, engage more customers, and never miss a lead, all within minutes.

How to Use

Register, connect your WhatsApp number, customize your AI assistant with preferred languages and instructions, and link your Google Sheets for real-time data access. The system then handles customer inquiries automatically, streamlining your support process.

Features

  • Intelligent WhatsApp automation with AI
  • Automated customer response system
  • Available 24/7 for support
  • Seamless Google Sheets integration
  • Customizable knowledge base
  • Conversation summarization
  • Supports multiple languages

Use Cases

  • Automated customer service on WhatsApp
  • Qualifying leads and increasing sales
  • Providing instant support around the clock
  • Scheduling appointments automatically
  • Engaging customers in multiple languages

Best For

Customer support teamsOperations managersMarketing professionalsDigital marketing directorsSales teamsBusiness owners

Pros

  • Seamless integration with Google Sheets and other tools
  • Reduces social media advertising costs
  • Speeds up customer response times
  • Boosts sales from existing campaigns
  • Enhances customer satisfaction
  • Operates 24/7 without interruption
  • Supports multiple languages for global reach

Cons

  • Subscription costs can be significant
  • Initial setup requires configuration
  • Complex queries may need human intervention
  • Reliance on AI may lead to occasional misunderstandings

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Starter

$9/month

Includes 2 million tokens, speech recognition, multi-language support, Google Sheets and Maps integration, and 24/7 automated responses.

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Most Popular

Pro

$19/month

Offers 5 million tokens, speech recognition, multi-language capabilities, plus Google Sheets, Maps, and meetings integration, with continuous automated support.

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Business

$29/month

Provides 10 million tokens, speech recognition, multi-language support, and integration with Google Sheets, Maps, and meetings for comprehensive automation.

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Bundle

$59/month

Includes 30 million tokens, speech recognition, multi-language support, and full integration with Google Sheets, Maps, and meetings for extensive automation needs.

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FAQs

How does the WhatsApp AI assistant operate?
Our AI assistant integrates with your WhatsApp account, using advanced language models to automatically respond to customer inquiries in multiple languages while maintaining conversation context and accessing your knowledge base.
Which languages does the AI support?
The AI supports over 98 languages, automatically detecting and responding in the user's preferred language, including English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Arabic, and more.
Can it handle appointment scheduling and queue management?
Yes, the AI seamlessly integrates with your scheduling platform to book appointments, manage queues, and guide customers through the booking process with direct links and prompts.
How do I connect Google Sheets to the AI assistant?
Simply provide a shareable link to your Google Sheet in the assistant's settings. The AI can then access and reference your data to answer customer queries accurately.
What if the AI cannot answer a customer's question?
If the AI cannot confidently respond, it will politely acknowledge its limitations and escalate the conversation to a human agent, ensuring accurate and reliable support.
How does the token system work?
Tokens are consumed during AI interactions based on message length and complexity. You can monitor your token usage through the dashboard, and tokens are replenished with your subscription renewal.
Can the AI process voice messages?
Yes, the AI can transcribe and understand voice messages sent via WhatsApp, providing accurate text responses in all supported languages for natural voice communication.