AI Review Reply Assistant
AI-driven reputation management platform for hotels, specializing in review response automation and insightful analytics.
About AI Review Reply Assistant
MARA AI is an advanced AI-powered platform designed for hotel reputation management. It streamlines the process of responding to guest reviews across platforms like Google, Tripadvisor, Booking.com, and Trustpilot. By providing timely, personalized replies and detailed analytics, MARA AI helps hotels boost their online reputation, increase response rates, and save staff time through automated review responses tailored to your brand voice.
How to Use
Connect MARA AI to your review sources. The platform analyzes incoming reviews and generates personalized draft responses. You can review and customize these replies before posting. Additionally, MARA AI offers analytics to monitor review performance and identify improvement opportunities.
Features
- Unified Review Inbox
- Smart Response Snippets
- AI-Generated Review Replies
- Customizable Brand Voice
- Guest Satisfaction Surveys
- Review Performance Analytics
- Review Display Widgets
Use Cases
- Showcase ratings on hotel websites to boost direct bookings
- Identify review trends and improvement areas through data analysis
- Efficiently respond to reviews across multiple platforms
- Create and distribute surveys to gather more 5-star reviews
Best For
Pros
- Supports multiple languages for global reach
- Automates review responses to save time
- Provides detailed analytics for performance tracking
- Integrates seamlessly with major review platforms
- Delivers personalized, brand-aligned replies
- Enhances response rates and online reputation
Cons
- Cost may be high for large hotel chains with many properties
- Initial setup and AI training are required
- Some responses may need human oversight for accuracy
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Annual Generator Package
Includes AI review response generator, review inbox, analytics, surveys, brand voice customization, 200 responses per month, with additional responses at 0.35€ each.
Get StartedAnnual Inbox & Analytics Package
Provides review response automation, inbox management, analytics, surveys, review widgets, brand voice setup, 300 responses included, additional responses at 0.30€ each.
Get StartedMonthly Generator Package
Includes AI review responses, review inbox, analytics, surveys, brand voice, 200 responses monthly, with extra responses at 0.35€ each.
Get StartedMonthly Inbox & Analytics Package
Offers review response automation, inbox management, analytics, surveys, review widgets, brand voice, 300 responses included, additional responses at 0.30€ each.
Get Started