aichat.com

Agentic AI platform designed to revolutionize conversational customer experience, boosting support, sales, and automation efficiency.

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AI Agent AI Chatbot AI Customer Service

About aichat.com

AiChat is an innovative Agentic AI platform that enhances customer engagement through intelligent chatbots across multiple channels. It streamlines support, sales, and marketing processes by leveraging advanced AI technologies such as Generative AI, Voice AI, Digital Humans, and Agent CoPilot. With seamless integrations for WhatsApp, Messenger, Instagram, LINE, and KakaoTalk, AiChat empowers businesses to deliver personalized, efficient customer experiences at scale.

How to Use

Businesses can deploy AiChat to automate FAQ responses, qualify leads, nurture customers with tailored messaging, and deliver instant support across various messaging platforms. The platform facilitates building intelligent knowledge bases and streamlining customer interactions with AI-powered tools.

Features

Seamless omnichannel support across platforms
Advanced conversational sales and marketing tools
AI Assist for real-time support with live agents
Natural, human-like responses with Agentic AI
E-commerce and payment integration
Easy knowledge base creation and management
Automated marketing campaigns
Intelligent AI chatbots for customer engagement

Use Cases

Automating customer support inquiries
Enabling in-chat purchases and transactions
Generating and qualifying sales leads
Delivering personalized marketing messages
Creating and managing knowledge repositories
Implementing voice-based customer interactions

Best For

Healthcare providersCustomer support teamsTelecommunications companiesTravel and tourism businessesMarketing departmentsRetail and e-commerce brandsEducational institutionsSmall and medium-sized enterprises

Pros

Provides cutting-edge AI solutions for diverse business needs
Delivers natural, personalized customer responses
Reduces human agent workload significantly
Automates repetitive tasks to boost efficiency
Enhances customer engagement and satisfaction
Integrates smoothly with multiple messaging channels

Cons

Effectiveness depends on quality of the knowledge base
Initial setup requires configuration efforts
Advanced features may be limited to higher-tier plans
Ongoing maintenance and optimization are necessary
Heavy reliance on AI may lessen human interaction in some cases

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Solo Monthly Plan

$52

Perfect for solopreneurs and small teams focused on enhancing customer satisfaction with AI and live chat support.

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Team Monthly Plan

$200

Ideal for growing small businesses aiming to combine marketing efforts with customer support functionalities.

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Enterprise Custom Plan

Custom

Designed for scaling businesses prioritizing marketing, conversions, and comprehensive support solutions.

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Solo Yearly Plan

$39/month

Pay annually and save 25%, providing cost-effective access for solopreneurs.

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Team Yearly Plan

$149/month

Annual billing with 25% savings, tailored for growing teams.

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FAQs

What defines a conversation in AiChat?

A conversation involves any interaction on social media channels between a user and a chatbot or live agent, initiated by a visitor, operator, or automated flow.

How does the free trial work?

The 7-day free trial grants access to all AiChat features, allowing you to test and improve customer service and sales efforts without needing a credit card. Afterward, you can upgrade to a paid plan to continue using the platform.

Can I modify my subscription at any time?

Yes, you can upgrade or downgrade your plan anytime. Changes take effect at the start of the next billing cycle, ensuring continued access to premium features until then.

What is a conversation credit?

A conversation credit is a unit of usage that enables actions like AI chatbot interactions, social media broadcasts, live chat sessions, and API calls. One credit typically covers one daily AI conversation or a set number of contacts for broadcasts.

How do Flows differ from AVA AI Agents?

Flows are structured, rule-based conversation paths, while AVA AI Agents use autonomous, context-aware AI to handle unstructured, natural language interactions. Combining both creates a flexible, efficient customer experience.