aihelpcn.net

aihelpcn.net

AI-powered in-app customer support and ticket management system designed to enhance user experience.

About aihelpcn.net

AIHelp is an advanced in-app support platform leveraging AI-driven messaging to boost customer satisfaction, streamline support operations, and automate customer interactions through an intelligent chatbot. It offers comprehensive features including a customizable AI chatbot, in-app chat and feedback tools, flexible support forms, and robust ticketing management. Compatible with both mobile and web environments, AIHelp enables businesses to deliver personalized support experiences and seamlessly integrate help features directly within their applications.

How to Use

Integrate AIHelp's SDK into your mobile or web application. Customize support workflows and settings to deliver tailored assistance. Utilize the AI chatbot to automate customer conversations and provide instant support. Developers can leverage the platform to proactively reach out, supply information, or initiate support chats with users.

Features

  • In-App Support Operations
  • Real-Time Chat & Feedback
  • Intelligent AI Chatbot
  • Knowledge Base Integration
  • Custom AI Support Forms
  • Live Customer Chat
  • Comprehensive Ticketing System

Use Cases

  • Deliver instant customer support within mobile apps and websites
  • Gather user feedback through in-app forms
  • Manage and resolve customer support tickets efficiently
  • Support multiple languages with localized knowledge bases
  • Automate customer interactions using AI chatbots

Best For

Customer support teamsProduct support departmentsGame developersMobile app developersWeb platform providersBusinesses seeking integrated support solutionsOrganizations requiring multilingual supportSupport teams aiming for automation

Pros

  • Highly customizable and scalable support platform
  • Enhances customer satisfaction with swift resolutions
  • Delivers personalized assistance across channels
  • Optimizes in-app workflows and automates support processes
  • Supports multiple platforms including mobile and web

Cons

  • AI chatbot effectiveness depends on proper training and setup
  • Pricing varies based on usage and feature set
  • Requires SDK integration into applications and websites

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

PROFESSIONAL

$56 per user/month or $0.05 per ticket

Includes messaging, help center, smart views, workflow automation, and support automation tools.

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Most Popular

AI PREMIUM

$85 per user/month or $1.8 per 1,000 MAU

Features AI chatbot, form automation, load balancing, push notifications, hotwords, custom APIs, and dedicated account management.

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ADD-ON

Contact us for pricing

Includes AI Copilot, multi-channel support, automatic translation, CRM integration, contextual ticketing, and the AIHelp mobile app.

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LITE (Email Only)

$46 per user/month

Offers email ticketing, smart views, automated assignments, new ticket automation, and time-based workflows.

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STARTUP TEAM

$300 billed semi-annually

Provides comprehensive support with all features, ideal for startups, with biannual evaluation.

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ILOCALIZE

Free trial available

A localization management platform available on-demand with pay-as-you-go options.

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FAQs

What defines a Monthly Active User (MAU)?
A MAU is any unique device that opens your app at least once during the month.
How does the 21-day free trial work?
You can download and integrate AIHelp into your app for 21 days without providing credit card details.
What payment options are available for AIHelp plans?
Payments can be made via Visa, MasterCard, or American Express with secure SSL and PCI compliance.
Can I upgrade my plan anytime?
Yes, upgrades are available anytime, with billing adjusted from your next scheduled payment.
When will billing occur?
Billing occurs monthly after your free trial, with renewal notices sent in advance.
Is there an extra charge for supporting multiple platforms?
No, platform support is included in the plan, with user counts aggregated across iOS and Android.