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Akira

Akira

Comprehensive platform for guest feedback management, online reputation enhancement, and listing optimization.

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About Akira

Akira is a unified platform designed to centralize guest feedback, enhance your online reputation, and optimize listings across multiple locations. It enables businesses to measure guest satisfaction, identify potential risks, and make data-driven decisions through surveys, feedback aggregation, review management, and detailed analytics.

How to Use

Utilize Akira to collect consistent guest feedback across multiple sites, analyze the data for actionable insights, monitor for emerging issues, and optimize your online listings. Create surveys, gather feedback from various channels, respond to reviews, and leverage analytics for strategic improvements.

Features

  • Listing and reputation management
  • Advanced analytics and reporting
  • Proactive risk detection and alerts
  • Guest feedback collection and unification
  • Review monitoring and response

Use Cases

  • Boosting online visibility and customer engagement
  • Driving data-based improvements in guest experience
  • Detecting and resolving potential reputation risks
  • Measuring guest satisfaction across multiple locations

Best For

Restaurant chainsMulti-location retail brandsHospitality groupsHotel chainsFoodservice businesses

Pros

  • Insightful analytics dashboard for informed decision-making
  • Scalable listing and reputation management
  • Centralized platform for enhancing guest experience
  • AI-driven sentiment analysis and automated responses
  • Real-time risk monitoring and proactive alerts

Cons

  • Requires integration with existing systems
  • Voice-enabled features are upcoming, not yet available
  • Per-location pricing may be costly for large enterprises

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Local

$90 per location

Ideal for local businesses needing centralized feedback management for up to 10 locations.

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Most Popular

Regional

$65 per location

Suitable for regional brands managing up to 50 locations with comprehensive support.

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National

$50 per location

Designed for large chains requiring extensive support, managing up to 200 locations.

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Enterprise

Contact Sales

Perfect for multinational brands seeking advanced customization and unlimited location management.

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FAQs

Can I pay for my subscription using a purchase order?
Yes, while credit card payments are quickest, we accept purchase orders for Regional and National plans.
How many locations can Akira support effectively?
Whether you have a single site or a large chain, Akira is scalable and customizable to fit your needs.
What is the setup process like?
After initial discovery meetings to understand your requirements, we customize and onboard your team for a smooth launch.
Is a contract required to use Akira?
No, there are no long-term contracts. You can cancel at any time, though we’ll be sorry to see you go.
What kind of customer support do you provide?
Support is available for all licensed users to assist with any questions related to Akira.
Can Akira collect feedback from multiple channels?
Absolutely. If an integration is missing, we’ll work to add it to ensure comprehensive feedback collection.
What happens if I cancel my subscription?
Access to Akira and support will end, but you can export all guest feedback beforehand for your records.
How can I suggest new features or improvements?
We welcome your feedback. Reach out to us with your ideas, and we’ll consider them for future updates.
Can Akira be customized to meet specific data needs?
Yes, especially with our National plan, which includes custom onboarding and tailored features for your business.