Altnativ

Enable real-time voice AI customer support to enhance customer retention and accelerate business growth.

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About Altnativ

Altnativ delivers advanced real-time voice AI customer support solutions, available for both on-premises and cloud deployment. Designed to enhance customer loyalty and foster growth, it provides enterprise-grade conversational AI adaptable for teams of all sizes. The platform reduces wait times and repetitive inquiries, offers quick response times, significant cost reductions, around-the-clock availability, and seamless human handovers. Scalable from 100 to 100,000 users, Altnativ ensures efficient and smooth customer interactions at any scale.

How to Use

Experience Altnativ’s conversational AI by trying the live demo on our website. Choose a use case like appointment scheduling or MedAlert to see the AI in action.

Features

Comprehensive Business Intelligence Dashboard

Smart Interactive Voice Response (IVR)

Dedicated Infrastructure for Reliability

Robotic Process Automation (RPA) Integration

Support for Remote Work Environments

Customer Feedback Collection and Voice of Customer (VoC)

Skill-Based Call Routing

Integration with Third-Party Systems

Advanced Call Analytics

API Support for Major CRM Platforms

WhatsApp Voice Calling Integration

Personalized, Human-Like AI Agents

Speech Analytics Integration

Use Cases

Customer Service Support

Appointment Scheduling

Arabic Language Support

MedAlert Emergency Notifications

Best For

Large enterprisesBusinesses aiming to improve customer satisfactionCustomer support teamsOrganizations seeking to reduce support costs

Pros

Significant cost reduction opportunities

Personalized, human-like conversational interactions

Fast response times

Scalable from 100 to 100,000 users

Seamless human agent transfer

Available 24/7 for continuous support

Eliminates long customer wait times

Cons

Pricing details are not clearly listed on the website

Does not utilize open-source large language models, which may limit customization options

Frequently Asked Questions

Find answers to common questions about Altnativ

What deployment options does Altnativ offer?

Altnativ supports both on-premises and cloud deployment options for flexible implementation.

How scalable is Altnativ's platform?

The platform easily scales from 100 to 100,000 customer interactions without compromising performance.

What integration capabilities does Altnativ provide?

It offers integrations with WhatsApp Calling, speech analytics, RPA, third-party systems, and major CRM platforms via APIs.