Arro
AI-powered research assistant designed for product teams to efficiently gather comprehensive customer insights at scale.
About Arro
Arro is an AI-driven research assistant that enhances product teams by automating the collection of customer insights through conversational interfaces. It enables scalable user interviews, gathers rich qualitative data, and uncovers new product opportunities, closing the research gap and supporting ongoing discovery.
How to Use
Set up AI-driven conversations using customizable templates or a simple prompt. Arro creates complete interaction flows and provides a unique link for each session. Share via email, text, or embed on your website. You can also train Arro on support content for more precise conversations.
Features
- Collaborative team workspace
- AI-powered analysis of interview data
- Secure web snippets for conversation sharing
- Supports multiple languages
- Customizable conversation templates and smart prompts
- Automated collection of customer insights
- Intelligent user interview capabilities
Use Cases
- Discovering new product opportunities for strategic planning
- Training Arro with support content for more accurate interactions
- Collecting extensive qualitative customer feedback
- Continuous user research through website or app embedded conversations
- Scaling user interview processes across thousands of customers
Best For
Product researchersDesignersProduct managersUX researchersCustomer experience teams
Pros
- Supports over 50 languages for global outreach
- Simple setup with flexible templates and prompts
- Provides detailed insights from user interviews
- Secure platform with built-in safety features
- Facilitates team collaboration and knowledge sharing
- Delivers AI-driven analysis with actionable insights
- Enables large-scale customer feedback collection without compromising quality
Cons
- Dependent on OpenAI technology, which has inherent limitations
- Effectiveness varies with prompt quality and template design
- Requires training Arro on specific content for optimal results
FAQs
What is Arro?
Arro is an AI-based research assistant that helps product teams gather customer insights efficiently through automated, conversational interviews.
How does Arro assist product teams?
Arro enables scalable user interviews, deep qualitative data collection, and identification of new product opportunities.
How do I create conversations on Arro?
Use customizable templates or input a brief prompt to generate complete, automated conversation flows.
How can I share interviews with customers?
Each conversation generates a unique link you can email, text, or embed directly on your website.
Is Arro a secure platform?
Yes, Arro incorporates security safeguards and operates on the secure OpenAI infrastructure.
Does Arro support multiple languages?
Yes, Arro natively supports over 50 languages for global user engagement.