Arro

AI-powered research assistant designed for product teams to efficiently gather comprehensive customer insights at scale.

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About Arro

Arro is an AI-driven research assistant that enhances product teams by automating the collection of customer insights through conversational interfaces. It enables scalable user interviews, gathers rich qualitative data, and uncovers new product opportunities, closing the research gap and supporting ongoing discovery.

How to Use

Set up AI-driven conversations using customizable templates or a simple prompt. Arro creates complete interaction flows and provides a unique link for each session. Share via email, text, or embed on your website. You can also train Arro on support content for more precise conversations.

Features

Collaborative team workspace

AI-powered analysis of interview data

Secure web snippets for conversation sharing

Supports multiple languages

Customizable conversation templates and smart prompts

Automated collection of customer insights

Intelligent user interview capabilities

Use Cases

Discovering new product opportunities for strategic planning

Training Arro with support content for more accurate interactions

Collecting extensive qualitative customer feedback

Continuous user research through website or app embedded conversations

Scaling user interview processes across thousands of customers

Best For

Product researchersDesignersProduct managersUX researchersCustomer experience teams

Pros

Supports over 50 languages for global outreach

Simple setup with flexible templates and prompts

Provides detailed insights from user interviews

Secure platform with built-in safety features

Facilitates team collaboration and knowledge sharing

Delivers AI-driven analysis with actionable insights

Enables large-scale customer feedback collection without compromising quality

Cons

Dependent on OpenAI technology, which has inherent limitations

Effectiveness varies with prompt quality and template design

Requires training Arro on specific content for optimal results

Frequently Asked Questions

Find answers to common questions about Arro

What is Arro?

Arro is an AI-based research assistant that helps product teams gather customer insights efficiently through automated, conversational interviews.

How does Arro assist product teams?

Arro enables scalable user interviews, deep qualitative data collection, and identification of new product opportunities.

How do I create conversations on Arro?

Use customizable templates or input a brief prompt to generate complete, automated conversation flows.

How can I share interviews with customers?

Each conversation generates a unique link you can email, text, or embed directly on your website.

Is Arro a secure platform?

Yes, Arro incorporates security safeguards and operates on the secure OpenAI infrastructure.

Does Arro support multiple languages?

Yes, Arro natively supports over 50 languages for global user engagement.