Backsy.ai

Backsy.ai leverages artificial intelligence to analyze raw customer feedback and deliver actionable insights for your business growth.

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About Backsy.ai

Backsy transforms raw customer feedback into meaningful insights without relying on surveys or forms. Collect anonymous comments, let AI analyze the data, and uncover patterns that inform your business decisions. Designed for founders, product managers, and entrepreneurs, Backsy helps you listen to your audience, identify trends, and act swiftly—whether you operate a restaurant, SaaS, event, or snack brand.

How to Use

Register an account, create your product profile, share the feedback link, and start collecting comments. Backsy’s AI will analyze the responses to identify key improvement areas effortlessly.

Features

AI-powered customer feedback analysis
Actionable insights for business growth
Automatic spam detection and filtering
Trend visualization charts
Anonymous feedback collection for honesty

Use Cases

Gaining customer insights for restaurants, SaaS, events, and snack brands
Building social proof through positive feedback
Analyzing large volumes of student feedback to increase engagement
Identifying confusing or overwhelming elements in online courses

Best For

Marketing AgenciesRestaurant OwnersEvent OrganizersProduct ManagersOnline Course CreatorsIndependent EntrepreneursSaaS ProvidersStartup Founders

Pros

Provides actionable insights to improve products and services
Automates analysis with AI to save time
Easily captures feedback via text or voice messages
Filters out spam to ensure data quality
Encourages honest responses through anonymity

Cons

Extensive analysis requires credits and a paid plan
Feedback cannot be deleted to maintain data integrity

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free Trial

Unlimited credit balance with no subscription required

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Starter Plan

$19.99/month

Includes 2,000 credits monthly and a maximum of 6,000 credits in your balance. Perfect for basic feedback validation and filtering.

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Growth Plan

$49.99/month

Offers 6,000 credits per month with up to 18,000 credits in your balance, including all Starter features plus additional tools.

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Large Plan

$79.99/month

Provides 10,000 credits monthly and a maximum of 30,000 credits, with complete access to all features for extensive feedback analysis.

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FAQs

What exactly do I receive with Backsy?

You get a tool to collect anonymous, high-quality feedback, which Backsy’s AI then analyzes to identify key improvement areas without guesswork.

Why is anonymous feedback important?

Anonymity encourages honesty, allowing you to hear genuine opinions—like candid comments about your product or service.

Can I delete feedback entries?

No, feedback cannot be deleted to preserve the integrity of insights. However, spam and irrelevant responses are automatically filtered out.

How much feedback can I collect?

There’s no limit to the amount of feedback you can gather. More responses lead to more accurate AI insights.

Is any installation required?

No installation needed. Simply sign up, create your product profile, and share the feedback link to start collecting responses immediately.

Can I use Backsy for team or event feedback?

Absolutely. You can collect feedback on any project, event, or product by creating separate profiles for each use case.

How do I get started with Backsy?

Just register, set up your product, share the feedback link, and begin collecting responses. It’s quick and easy—no technical skills required.