BookedSolid

AI-powered receptionist automating appointment scheduling, booking management, and customer support for healthcare clinics.

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About BookedSolid

BookedSolid is an AI-driven virtual receptionist that connects seamlessly with your email, WhatsApp, or SMS channels. It automatically manages appointment bookings, responds to client inquiries, and handles communications, streamlining clinic operations. By integrating with systems like Cliniko, it provides human-like support across calls, texts, and emails, reducing administrative workload.

How to Use

Connect your booking platform and communication channels to BookedSolid. Enable its AI to handle calls, messages, and emails. Enhance accuracy by sharing your website information so the AI can respond effectively to patient inquiries.

Features

Secure payment processing

Automated appointment reminders

Multi-channel messaging management

Customer service automation

Online appointment booking

Automated phone and message reception

Use Cases

Automating routine outbound calls

Managing patient communications via phone, SMS, and WhatsApp

Confirming appointments and reducing no-shows

Best For

Physiotherapy clinicsMedical practicesHealth and wellness businessesAny appointment-based serviceSpecialist clinics

Pros

Reduces administrative tasks for staff

Supports over 80 languages for diverse patient needs

Integrates with popular booking platforms like Cliniko and PracticeHub

Provides 24/7 hands-free communication via calls, messages, and emails

Enhances patient self-service scheduling options

More affordable than hiring additional staff

Cons

Dependent on the reliability of integrated booking systems

AI responses may not fully replace human interaction for some patients

Initial setup and customization are required

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Single Practitioner

£39 per month

Includes phone, WhatsApp, email, and SMS support

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Multiple Practitioners (2-4)

£79 per month

Includes phone, WhatsApp, email, and SMS support

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Enterprise (5+ practitioners)

Custom pricing

Offers tailored features and integrations

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Frequently Asked Questions

Find answers to common questions about BookedSolid

How does BookedSolid operate?

BookedSolid uses AI to mimic human responses, managing appointments and inquiries by analyzing your clinic's schedule and information to assist patients efficiently.

Is patient data secure with this system?

Yes, the system ensures security by allowing bookings only when contact details match existing records. New customers are automatically registered to maintain privacy.

Which booking systems are compatible?

We integrate with Cliniko, PracticeHub, Nookal, SimplyBook.me, and Square. We're continually expanding our integrations—let us know if you use a different system.

Can I customize the AI responses?

Absolutely. You can tailor the AI to respond to specific questions and set up trigger-based messages to initiate conversations with patients.

Is this solution suitable for all healthcare providers?

While ideal for allied health clinics, our AI can be customized for any appointment-based business. Contact us to explore its suitability for your practice.

How long does the setup process take?

Setup typically completes within 48 hours with less than 15 minutes of your input. Our team will assist you in customizing the AI to fit your clinic’s needs.