BookedSolid

BookedSolid

AI-powered receptionist automating appointment scheduling, booking management, and customer support for healthcare clinics.

About BookedSolid

BookedSolid is an AI-driven virtual receptionist that connects seamlessly with your email, WhatsApp, or SMS channels. It automatically manages appointment bookings, responds to client inquiries, and handles communications, streamlining clinic operations. By integrating with systems like Cliniko, it provides human-like support across calls, texts, and emails, reducing administrative workload.

How to Use

Connect your booking platform and communication channels to BookedSolid. Enable its AI to handle calls, messages, and emails. Enhance accuracy by sharing your website information so the AI can respond effectively to patient inquiries.

Features

  • Secure payment processing
  • Automated appointment reminders
  • Multi-channel messaging management
  • Customer service automation
  • Online appointment booking
  • Automated phone and message reception

Use Cases

  • Automating routine outbound calls
  • Managing patient communications via phone, SMS, and WhatsApp
  • Confirming appointments and reducing no-shows

Best For

Physiotherapy clinicsMedical practicesHealth and wellness businessesAny appointment-based serviceSpecialist clinics

Pros

  • Reduces administrative tasks for staff
  • Supports over 80 languages for diverse patient needs
  • Integrates with popular booking platforms like Cliniko and PracticeHub
  • Provides 24/7 hands-free communication via calls, messages, and emails
  • Enhances patient self-service scheduling options
  • More affordable than hiring additional staff

Cons

  • Dependent on the reliability of integrated booking systems
  • AI responses may not fully replace human interaction for some patients
  • Initial setup and customization are required

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Single Practitioner

£39 per month

Includes phone, WhatsApp, email, and SMS support

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Most Popular

Multiple Practitioners (2-4)

£79 per month

Includes phone, WhatsApp, email, and SMS support

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Enterprise (5+ practitioners)

Custom pricing

Offers tailored features and integrations

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FAQs

How does BookedSolid operate?
BookedSolid uses AI to mimic human responses, managing appointments and inquiries by analyzing your clinic's schedule and information to assist patients efficiently.
Is patient data secure with this system?
Yes, the system ensures security by allowing bookings only when contact details match existing records. New customers are automatically registered to maintain privacy.
Which booking systems are compatible?
We integrate with Cliniko, PracticeHub, Nookal, SimplyBook.me, and Square. We're continually expanding our integrations—let us know if you use a different system.
Can I customize the AI responses?
Absolutely. You can tailor the AI to respond to specific questions and set up trigger-based messages to initiate conversations with patients.
Is this solution suitable for all healthcare providers?
While ideal for allied health clinics, our AI can be customized for any appointment-based business. Contact us to explore its suitability for your practice.
How long does the setup process take?
Setup typically completes within 48 hours with less than 15 minutes of your input. Our team will assist you in customizing the AI to fit your clinic’s needs.