botsplash.com
Comprehensive customer engagement platform for seamless omnichannel communication and effective lead conversion.
About botsplash.com
Botsplash is an all-in-one customer engagement solution designed to unify communication across chat, SMS, email, voice, and AI channels. It provides tools for appointment booking, lead management, and conversational AI, with seamless integrations like Salesforce. By enabling omnichannel outreach and automation, Botsplash helps businesses increase lead conversions, boost revenue, reduce operational costs, and improve overall efficiency.
How to Use
Businesses can leverage Botsplash to manage multi-channel customer conversations, automate engagement workflows, schedule appointments, distribute leads efficiently, and utilize AI-powered features. The platform includes modules like Omnichannel, BookMe, CRM Lite, ConnectMe, Mobile App, and Voice & Video Calling to streamline customer interactions.
Features
- Configurable conversational workflows
- Comprehensive lead management
- Unified omnichannel communication
- Integrated voice and video calling
- Automated appointment scheduling
- AI-driven conversational assistance
- CRM system integration
Use Cases
- Providing instant assistance and automating processes in real estate
- Supporting solar consultation bookings and installation tracking
- Enhancing lead generation and communication in automotive sales
- Streamlining tenant communication and lease renewal processes
- Improving quote creation and claims processing in insurance
- Simplifying mortgage application workflows
Best For
Pros
- Delivers personalized customer journeys with rapid responses
- Ensures TCPA compliance, SOC 2 certification, and comprehensive conversation logs
- Provides real-time analytics on traffic and agent performance
- Offers integrated SMS, web chat, social media, and more
- Supports shared inboxes and multi-agent collaboration
- Automates lead qualification and routing efficiently
- Reduces costs with 24/7 automated support
Cons
- Some advanced features available only in higher-tier plans
- Pricing details require direct contact for a quote
- Initial setup and training may be necessary to maximize features
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Lite
Includes BookMe with limited trial, web chat, three custom flows, standard analytics, unlimited canned messages, 1,000 monthly messages, support for over 10 users.
Get StartedBasic
All Lite features plus five channels, lead distribution, CRM/SSO integrations, advanced analytics, custom chat flows, mobile app, call forwarding, short URLs, bilingual translation, document sharing, visitor location tracking, priority support.
Get StartedPremium
Includes all Basic features plus generative AI, intent-based workflows, detailed reporting, scheduled campaigns, virtual agents, advanced API access, hosted phone numbers, sub-accounts, voice and video calls, CRM milestones, dedicated support.
Get Started