CaseGen.ai

AI-powered communication platform tailored for personal injury law firms, offering 24/7 support to enhance client interactions and case management.

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About CaseGen.ai

CaseGen is an advanced AI-driven communication platform designed specifically for personal injury law firms. It ensures instant call answering around the clock, acting as a virtual intake specialist and legal secretary. The system manages intake calls, follows up with medical providers, contacts leads, maintains client relationships, and filters out unwanted calls to streamline your firm's operations.

How to Use

Integrate CaseGen with your existing phone system, such as Vonage or RingCentral, by forwarding calls to a dedicated CaseGen number. Our AI assistant, Justina, then manages call intake, follow-ups, and other client interactions seamlessly.

Features

Round-the-clock AI-powered legal secretary
Comprehensive client management
Live call transfers to your team
Efficient lead management system
Real-time call analytics
Automated call intake processing
Spam and unwanted call blocking
Follow-up for medical updates
Integrated customer relationship management (CRM)

Use Cases

Enhancing accuracy in case management
Automating follow-up with medical providers
Handling calls 24/7 for client intake
Effortlessly contacting leads
Delivering a smooth client experience
Optimizing operations with real-time analytics
Managing existing client relationships
Blocking spam and marketing calls

Best For

Legal professionals seeking automationPersonal injury attorneysPersonal injury law firms looking to scale

Pros

Available 24/7, including holidays
Ensures accurate data capture and case tracking
Reduces staffing costs with automation
Scalable to unlimited call volume
Speeds up intake and follow-up processes
Enhances client satisfaction
Provides real-time analytics for decision-making
Maintains consistent, professional communication
Ensures secure, compliant data handling

Cons

Initial staff training may be required
AI may not fully replace human interaction in all situations
Setup and configuration may take some time

FAQs

Can I try CaseGen before subscribing?

Yes, you can test CaseGen free for 14 days to evaluate its capabilities.

How secure is my data with CaseGen?

We prioritize data security through end-to-end encryption, compliance with legal confidentiality standards, and regular security audits to protect your information.

How does CaseGen differ from other AI voice solutions?

Built specifically for personal injury firms, Justina understands legal workflows, handles medical follow-ups, manages leads, and blocks spam, providing tailored support that generic AI cannot match.

What is involved in setting up CaseGen?

Setup is quick and straightforward. We handle onboarding, configure our CRM, and you simply forward calls to your dedicated CaseGen number—no complex procedures required.

Will CaseGen replace my intake staff?

No, CaseGen supports your team by handling after-hours and overflow calls, freeing staff to focus on higher-value tasks and improving overall efficiency.

What kind of support does CaseGen offer?

We provide comprehensive onboarding, ongoing training, and dedicated support to ensure seamless integration and operation tailored to your firm's needs.