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CaseXellence

CaseXellence

A low-code platform that enables intelligent process automation for public sector case management, enhancing efficiency and service delivery.

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About CaseXellence

CaseXellence is a low-code intelligent process automation platform tailored for public sector organizations. It modernizes legacy systems, consolidates case management and applicant information on a unified platform, and streamlines operations. With features like analytics, process discovery, automation, and seamless integrations, it enhances operational efficiency, citizen engagement, and service quality.

How to Use

Use CaseXellence to optimize case workflows, automate routine tasks, and enhance citizen interaction. It offers ready-to-use workflows for sectors such as rental assistance, child welfare, licensing, and permits. Leverage AI/ML capabilities, content management, and reporting tools to efficiently handle cases and improve service delivery.

Features

Communication and Notification Management
End-to-End Process Automation
Comprehensive Case Management
Advanced Data Analytics
AI and Machine Learning Integration
User-Friendly Low-code Platform
Document and Content Management
Seamless System Integration

Use Cases

Rental Assistance Programs
Business Registration Processes
Homeowner Support Services
Licensing and Permitting
Non-emergency Municipal Services
Child Welfare and Support Enforcement
Student Loan and Financial Aid

Best For

Educational InstitutionsGovernment AgenciesLegal ProsecutorsHousing AuthoritiesPublic Defender OfficesChild Welfare Agencies

Pros

Intuitive low-code environment for custom solutions
Pre-configured workflows tailored to public sector needs
All-in-one platform for comprehensive case management
Efficient automation of administrative tasks
Enhanced citizen communication and engagement
Highly secure and compliant with FedRAMP, PCI, NIST, and ADA standards
Supports data-driven decision making

Cons

Pricing details are not publicly listed
Initial setup may require dedicated configuration

Frequently Asked Questions

Find answers to common questions about CaseXellence

What is CaseXellence?
CaseXellence is a low-code platform that enables public sector organizations to modernize and automate their case management processes efficiently.
Which sectors benefit from CaseXellence?
It supports government agencies, housing authorities, educational institutions, and child welfare organizations.
What pre-built workflows does CaseXellence offer?
It includes workflows for rental assistance, homeowner support, student financial aid, child welfare, licensing, and permitting.
Is CaseXellence a secure platform?
Yes, it offers high security with FedRAMP certification, PCI, NIST, and ADA compliance, along with built-in fraud prevention and identity verification tools.
Can I customize workflows in CaseXellence?
Absolutely, the low-code environment allows users to tailor workflows to specific organizational needs without extensive coding.