CaseXellence
A low-code platform that enables intelligent process automation for public sector case management, enhancing efficiency and service delivery.
About CaseXellence
CaseXellence is a low-code intelligent process automation platform tailored for public sector organizations. It modernizes legacy systems, consolidates case management and applicant information on a unified platform, and streamlines operations. With features like analytics, process discovery, automation, and seamless integrations, it enhances operational efficiency, citizen engagement, and service quality.
How to Use
Use CaseXellence to optimize case workflows, automate routine tasks, and enhance citizen interaction. It offers ready-to-use workflows for sectors such as rental assistance, child welfare, licensing, and permits. Leverage AI/ML capabilities, content management, and reporting tools to efficiently handle cases and improve service delivery.
Features
- Communication and Notification Management
- End-to-End Process Automation
- Comprehensive Case Management
- Advanced Data Analytics
- AI and Machine Learning Integration
- User-Friendly Low-code Platform
- Document and Content Management
- Seamless System Integration
Use Cases
- Rental Assistance Programs
- Business Registration Processes
- Homeowner Support Services
- Licensing and Permitting
- Non-emergency Municipal Services
- Child Welfare and Support Enforcement
- Student Loan and Financial Aid
Best For
Pros
- Intuitive low-code environment for custom solutions
- Pre-configured workflows tailored to public sector needs
- All-in-one platform for comprehensive case management
- Efficient automation of administrative tasks
- Enhanced citizen communication and engagement
- Highly secure and compliant with FedRAMP, PCI, NIST, and ADA standards
- Supports data-driven decision making
Cons
- Pricing details are not publicly listed
- Initial setup may require dedicated configuration