Cekura

Streamlines quality assurance, testing, and monitoring for conversational AI voice agents throughout their entire lifecycle.

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About Cekura

Cekura empowers conversational AI teams to automate quality assurance (QA) across every phase of the agent lifecycle. From pre-production simulation and evaluation to real-time monitoring of live calls, it integrates effortlessly into CI/CD workflows. This ensures consistent quality, reliability, and seamless user experiences for AI voice agents. With Cekura, you can efficiently test, monitor, and optimize your AI voice solutions, enabling rapid deployment and superior conversational performance.

How to Use

Users can evaluate AI voice agents by simulating diverse scenarios using AI-generated and custom datasets, workflows, and personas. The platform provides real audio for testing and custom metrics for evaluation. For ongoing monitoring, Cekura offers real-time insights, detailed logs, trend analysis, and instant alerts for errors or performance issues. Users can replay real conversations and oversee all calls through a user-friendly dashboard for continuous optimization.

Features

Automated quality assurance for AI voice agents

Customizable evaluation metrics for precise testing

Scenario testing with AI-generated and custom datasets

Seamless integration with CI/CD pipelines

Supports diverse conversational scenarios and personalities

Create datasets using workflows, personas, and real audio

Monitor production calls for ongoing performance

Intuitive dashboard for performance insights

Instant alerts for errors and performance drops

Real-time observability with detailed logs and trend analysis

Pre-production simulation and comprehensive evaluation

Use Cases

Real-time monitoring of AI voice agent performance

Reducing latency and improving accuracy of voice agents

Ensuring consistent conversational quality across scenarios

Testing AI agents for customer service, sales, and support

Automating QA for AI-driven customer onboarding and feedback

Supporting non-technical teams with reliable AI testing

Pre-launch validation of AI voice agents before deployment

Best For

Customer Support ManagersSales ManagersAI Voice Developer TeamsLegal Professionals Using AI AgentsRecruitment Specialists Using AIConversational AI Development TeamsQA EngineersProduct Managers for AI SolutionsHealthcare AI ProfessionalsAI Voice Agent Builders and Deployers

Pros

Ensures consistent quality and reliable performance of AI voice agents.

Supports testing with both AI-generated and custom datasets, workflows, and real audio.

Backed by Y Combinator and SOC2 Type 2 compliance for security and reliability.

Provides instant notifications for errors and performance issues.

Integrates smoothly into CI/CD workflows for continuous improvement.

Offers real-time insights, detailed logs, and trend analysis to optimize performance.

Automates QA processes across all stages, saving time and effort.

Supports extensive scenario testing with parallel calls.

Dedicated support team praised for quick issue resolution.

Ideal for industries with strict compliance requirements due to thorough testing capabilities.

Enables comprehensive pre-production testing and simulation.

Provides robust monitoring and observability for live calls.

Delivers actionable evaluation results within minutes.

Helps improve voice response latency and speech accuracy.

Cons

No specific disadvantages are noted on the official website.

Frequently Asked Questions

Find answers to common questions about Cekura

What is Cekura?

Cekura is a platform that automates quality assurance, simulation, evaluation, and monitoring for AI voice agents throughout their entire lifecycle, from development to deployment.

How does Cekura assist in AI voice agent testing?

Cekura enables testing with AI-generated and custom datasets, scenario simulation, workflow and persona setup, and evaluation based on customizable metrics to ensure seamless conversational experiences.

Can Cekura monitor AI voice agents during live operation?

Yes, Cekura offers real-time monitoring, detailed logging, trend analysis, and instant alerts to maintain optimal performance of production AI voice agents.

Is Cekura compliant with industry security standards?

Yes, Cekura is SOC2 Type 2 compliant, ensuring high standards of data security and operational reliability.

How does Cekura integrate with existing development workflows?

Cekura seamlessly integrates into CI/CD pipelines, enabling continuous testing and quality assurance throughout the AI development lifecycle.

What types of AI voice agents can be tested with Cekura?

Cekura supports testing for AI agents in customer support, sales, healthcare, legal, recruitment, home services, coaching, legal intake, and feedback collection applications.