Chaindesk AI
No-code platform for creating custom AI chatbots trained on your data, enhancing customer engagement and team productivity.
About Chaindesk AI
Chaindesk.ai is a user-friendly, no-code platform that enables businesses to build tailored AI chatbots trained on their own data. This solution simplifies customer support, streamlines team workflows, and facilitates onboarding. Powered by ChatGPT, Chaindesk.ai has helped over 3,500 companies deploy efficient AI agents that provide 24/7 support and integrate seamlessly with platforms like Slack and WhatsApp.
How to Use
Log in, upload your data, create your AI chatbot, integrate with platforms, and monitor performance to optimize results.
Features
- Automatic synchronization of data sources
- Custom training on your datasets
- Create AI chatbots without coding
- Integrate with Slack and WhatsApp
- Connect ChatGPT plugins for enhanced capabilities
Use Cases
- Streamlining team workflows
- Automating customer support
- Generating leads effectively
- Onboarding new team members
Best For
Marketing teamsLarge enterprisesCustomer support teamsSales departmentsSmall businessesHR and onboarding teams
Pros
- Seamless integration with existing platforms
- No coding required for setup
- Automatic data source synchronization
- Supports multiple languages
- Available 24/7 customer support
Cons
- Limited message credits on the free plan
- Some advanced features require a paid subscription
- Agents and data are deleted after 14 days of inactivity on the free tier
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
FAQs
What type of data can I upload?
You can upload files such as PDFs, CSVs, JSON, Word documents, PowerPoint presentations, Excel sheets, or provide website links for scraping. Each chatbot links to a single data source.
Does the platform use ChatGPT?
Yes, your chatbot runs on ChatGPT (GPT-4). Support for other models is planned for future updates.
Where is my data stored?
Your data is securely hosted on AWS servers located in Europe, ensuring privacy and security.
Can the chatbot support multiple languages?
Absolutely. Chaindesk supports approximately 90 languages, allowing sources in any language and enabling interactions in various languages.
How do I add the chatbot to my website?
You can embed the chatbot using an iframe or add a chat bubble widget at the bottom corner of your website.
Can I customize my chatbot's behavior?
Yes, you can modify the prompt, assign a name, and set personality traits or instructions, such as responding only in a specific language.
Is there a free plan available?
Yes, Chaindesk offers a free plan with limited features to help you get started easily.
Can I switch from monthly to annual billing?
Yes, you can change your billing cycle anytime in your account settings. Annual plans offer a 20% discount.
Can I deploy the chatbot on multiple websites?
Yes, you can embed your chatbot on as many websites as needed for your visitors to interact with.
Does the platform support non-English websites?
Yes, your website can be in any language, and the chatbot can understand and respond in multiple languages as well.
Can I request custom features or integrations?
Absolutely. Enterprise customers can collaborate with our team to develop custom integrations and features tailored to your needs.
Does the chatbot retrain automatically when data updates?
Starting from the paid plans, the chatbot retrains weekly automatically. Manual retraining is also available.
How can I improve my chatbot’s responses?
If responses are not aligning with your instructions, consider switching to GPT-4 Turbo for better performance.
How do I contact support?
You can reach our support team via email at support@chaindesk.ai or through the live chat widget on our website.