Chaport
Comprehensive customer communication platform featuring live chat, chatbots, and knowledge base tools.
About Chaport
Chaport is an all-in-one customer messaging solution that integrates multi-channel live chat, AI-powered chatbots, a comprehensive knowledge base, and more. Manage customer interactions seamlessly across platforms such as email, Facebook, Telegram, and Viber from a single dashboard. Automate sales and support processes with chatbots, facilitate customer self-service through the knowledge base, and connect with other apps via extensive integrations and APIs.
How to Use
Embed a live chat widget on your website, connect additional channels like email and social media, and utilize chatbots to automate sales and support. Manage all customer interactions efficiently from the centralized Chaport platform.
Features
- AI-powered chatbots
- Real-time live chat
- Knowledge base creation
- Extensive integrations and API access
- Multi-channel messaging across platforms
Use Cases
- Boost sales by engaging customers through live chat in real-time.
- Enhance customer support with quick problem resolution.
- Automate lead qualification and gather customer feedback.
Best For
Pros
- Built-in knowledge base for customer self-service
- Seamless integrations via Zapier and APIs
- All-in-one platform for customer interactions
- Supports multiple channels including email and social media
- Mobile apps available for iOS and Android
- Automated chatbots for sales and support
Cons
- Dependence on chatbot accuracy for automated responses
- Initial setup can be complex with many features
- Certain advanced features require paid plans
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Free Plan
Includes 2 operators, unlimited chats and websites, 60-day chat history, one branded auto-invitation, basic widget customization, available on web, desktop, and mobile apps.
Get StartedPro Plan
Supports 4 operators, unlimited chat history, auto-invitations, advanced widget customization, email and social media integrations, saved replies, pre-chat forms, detailed analytics, autoresponder, REST and JavaScript API.
Get StartedUnlimited Plan
Offers unlimited operators, includes all Pro features plus chatbots, knowledge base with FAQ bot, team management, assignment rules, shared saved replies, custom fields, chat ratings, advanced and on-demand reports, and Zapier integration.
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