Chatbase

Chatbase

A versatile platform for developing and deploying AI-powered customer support agents that enhance service and boost revenue.

About Chatbase

Chatbase offers a comprehensive platform to create and deploy AI agents tailored for customer support and revenue growth. Easily train your AI on business data, customize its actions, and deploy for customers. Features include real-time data synchronization, action management, AI model comparison, smart escalation, and detailed analytics to optimize performance.

How to Use

Build and deploy your AI agent by training it on your business data, configuring its actions, and launching it for customer interactions. The AI handles support queries, improves over time, escalates complex issues to humans, and provides valuable insights through analytics.

Features

  • Intelligent Escalation System
  • Support for Multiple Languages
  • Seamless Integration with Zendesk, Notion, Slack, Stripe, Salesforce, and more
  • Advanced Data Analytics
  • Real-Time Data Synchronization
  • Comparison of AI Model Performance
  • Easy AI Agent Creation and Deployment
  • Customizable Action Configuration

Use Cases

  • Analyzing customer behavior and business insights
  • Escalating complex customer inquiries to human agents
  • Connecting with external systems to retrieve data and perform actions
  • Managing customer subscriptions and updating contact information
  • Automating customer support with intelligent AI conversations

Best For

Business OwnersAI DevelopersMarketing TeamsSales TeamsCustomer Support Teams

Pros

  • All-in-one platform for creating and managing AI support agents
  • Seamless integration with various data sources and systems
  • User-friendly interface requiring no coding skills
  • Supports over 80 languages for global reach
  • Strong security with encryption and compliance standards
  • Built-in safeguards to prevent misinformation

Cons

  • Pricing may be challenging for small businesses
  • Requires proper training with relevant business data
  • Some advanced features are available only on higher-tier plans

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free Plan

$0/month

Includes access to fast AI models, 100 message credits monthly, 400 KB per AI agent, support for one team member, one AI agent, and training on up to 10 links. Embed on unlimited websites. Agents are deleted after 14 days of inactivity.

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Most Popular

Hobby Plan

$40/month

Includes all Free features plus advanced AI models, 2,000 message credits per month, one AI agent, five AI actions per agent, 33 MB per agent, unlimited training links, API access, integrations, and basic analytics.

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Standard Plan

$150/month

Includes all Hobby features, plus 12,000 message credits monthly, ten AI actions per agent, and support for up to three team members and two AI agents.

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Pro Plan

$500/month

Includes all Standard features, with 40,000 message credits per month, 15 AI actions per agent, and support for over five team members and three AI agents.

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Auto-Recharge Credits

$14 per 1000 message credits

Automatically adds non-expiring credits to your account when your usage drops below your set threshold, ensuring uninterrupted service.

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Additional Message Credits

$12 per 1000 credits per month

Purchase extra message credits to extend your AI agent's capabilities.

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Additional AI Agents

$7 per agent per month

Expand your AI support team with additional agents as needed.

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Custom Domain Support

$59 per month

Use your own domain for embedding AI agents via scripts, iframes, or shareable links.

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Remove Chatbase Branding

$39 per month

Eliminate the Chatbase logo from your AI agent's embed and widget for a professional appearance.

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FAQs

What is Chatbase?
Chatbase is an all-in-one platform for developing and deploying AI agents that enhance customer support and drive revenue.
How does Chatbase work?
You train your AI on business data, configure its actions, and deploy it to handle customer inquiries, access external systems, and improve over time.
Which tools can I integrate with Chatbase?
Chatbase supports integrations with Zendesk, Notion, Slack, Stripe, Salesforce, Calendly, WhatsApp, Zapier, Messenger, and more.
How secure is Chatbase?
Chatbase complies with SOC 2 Type II and GDPR standards, encrypts data at rest and in transit, and ensures your data remains your own.
Is technical expertise needed to use Chatbase?
No, the platform offers an intuitive interface that allows users without coding skills to build, train, and deploy AI agents easily.
Can I customize my AI agent's appearance?
Yes, you can use custom domains and remove branding to give your AI support agent a professional, branded look.