chaterimo.com

chaterimo.com

AI-powered customer service chatbot platform utilizing ChatGPT, Claude, and Gemini for seamless support.

About chaterimo.com

Chaterimo is an advanced AI customer support platform powered by ChatGPT, Claude, and Gemini. It delivers instant, personalized assistance around the clock, enhancing customer experience, reducing support costs, and saving time for e-commerce sites and businesses.

How to Use

Integrate Chaterimo seamlessly with your website by uploading your knowledge base via copy-paste, web scraping, or file uploads (PDF, Word, TXT, CSV, Excel). For e-commerce, upload your Google Shopping XML feed. Customize the chatbot's appearance, role, and AI settings to suit your needs.

Features

  • Simple integration with existing platforms
  • Supports ChatGPT, Claude, and Gemini models
  • AI-driven customer support chatbot
  • Supports multiple languages
  • Flexible knowledge base management

Use Cases

  • Lower customer support expenses
  • Provide 24/7 customer assistance
  • Automate common support tasks
  • Deliver instant responses on e-commerce websites

Best For

Support teamsE-commerce businessesCustomer service departmentsWebsite operatorsSupport agents

Pros

  • Available 24/7 for round-the-clock support
  • Saves time and increases efficiency
  • Reduces operational costs
  • Easy to set up and operate
  • Provides personalized customer interactions
  • Supports multiple languages

Cons

  • API keys may be required for certain AI models and plans
  • Performance depends on the quality of your knowledge base
  • Initial setup and knowledge base creation are necessary

FAQs

What ChatGPT models are available for use?
You can choose from GPT-3. mini, GPT-4.1, GPT-4.1 mini, and GPT-4.1 nano. We recommend GPT-4.1 mini for its speed, affordability, and high token capacity.
Which Claude models can I select?
Options include the latest Claude Opus, Sonnet, or Haiku models.
Are there other AI language models available?
Yes, Gemini models from Google, including Pro and Flash versions, are also supported.
Why do I need to provide API keys for paid plans?
Using your own API keys from Anthropic or OpenAI ensures you're billed based on your actual usage. It also prevents rate limits from shared accounts, guaranteeing uninterrupted service.
Can I create multiple multilingual chat widgets?
Yes, with paid plans like Advanced and Masterful, you can design multiple chat widgets, each with unique appearances, roles, and language options.
How do I build a knowledge base in Chaterimo?
Getting started is simple: copy and paste text, scrape web content, upload files (CSV, Excel, Word, PDF, TXT under 10MB), or upload your Google Shopping XML feed.
How does OpenAI handle data sent via API?
For paid accounts, your data and files are not used for model training. Gemini's free-tier API may use conversations for training, but you retain control and can delete your data through the admin panel.