Chatfuel

An advanced AI chatbot platform designed to automate sales, marketing, and customer support across multiple messaging channels.

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AI Chat Generator AI Chatbot AI Agent

About Chatfuel

Chatfuel is a premier chatbot development platform that enables users to create AI-powered bots for Facebook, WhatsApp, Instagram, and websites. It simplifies automation of sales, marketing, and customer service without requiring coding expertise. As a Meta partner, Chatfuel offers tailored solutions for lead capture, sales growth, post-purchase engagement, and support across various industries.

How to Use

Create chatbots on Chatfuel by choosing from ready-made templates or designing custom conversation flows. The platform integrates seamlessly with channels like Facebook Messenger, WhatsApp, and Instagram, helping businesses automate interactions and improve communication efficiency.

Features

Pre-designed templates for diverse use cases

Integrates with Shopify, Google Sheets, Stripe, and more

Automates customer support and sales processes

Supports AI-powered chatbots across multiple platforms

Tools for audience segmentation and message broadcasting

Use Cases

Providing instant customer support

Generating leads automatically

Scheduling appointments effortlessly

Answering frequently asked questions

Building customer loyalty and retention

Sending appointment reminders

Increasing sales with AI chat agents

Simplifying order processing

Best For

EducatorsReal estate professionalsCustomer support teamsMarketing agenciesSmall and medium-sized businessesHealthcare providersE-commerce retailers

Pros

Integrates with leading business tools

No coding needed to build chatbots

Uses AI for advanced automation and engagement

Supports multiple channels including Facebook, WhatsApp, and Instagram

Offers ready-to-use templates for quick deployment

Cons

Advanced features may require higher-tier plans

Costs increase with high conversation volumes

Dependent on third-party platforms like Meta

Limited customization compared to custom coding solutions

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Facebook & Instagram

$23.99 per month

Includes conversations; additional conversations are billed at $0.02 each.

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Enterprise

$300

Customized plans with priority support and dedicated bot development assistance.

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Frequently Asked Questions

Find answers to common questions about Chatfuel

What is a WhatsApp chatbot?

A WhatsApp chatbot is software that automates conversations using AI or predefined rules, enabling real-time messaging 24/7 without human intervention.

How does a WhatsApp chatbot work?

It automates customer support, enhances user experience, and manages inquiries by sending and receiving messages, collecting data, and providing instant responses.

How do I create a WhatsApp chatbot?

Select a reliable platform with templates or build custom conversation flows from scratch, then connect your WhatsApp Business account for deployment.

What is the cost of a WhatsApp chatbot?

Many platforms offer free basic setups. Costs vary based on features, message volume, and whether you use the free WhatsApp Business app or the API, which may involve additional fees.

What is the WhatsApp API?

The WhatsApp API enables integration of your business systems with WhatsApp, allowing automated workflows, message sending, and customer interactions at scale.

How are conversations counted?

A conversation includes each message exchange between user and bot or live agent. Conversations reset after 24 hours of inactivity, and new messages start a new conversation.

What is your refund policy?

We offer a 30-day money-back guarantee on all paid plans if you're unsatisfied with Chatfuel’s services.

Where can I find my invoices?

Invoices are accessible under the Billing section of your dashboard, where you can view and download receipts for each billing period.

When will I be billed?

Billing occurs monthly on your subscription start date. Additional charges apply if your conversation volume exceeds your plan’s limit, billed at month’s end.

Which payment methods are accepted?

We accept all major credit cards, including Visa, MasterCard, Discover, and American Express.