ChatIQ
An AI-powered customer support ticketing platform integrated with ChatGPT and a comprehensive knowledge base for efficient service management.
About ChatIQ
ChatIQ AI is an advanced support system combining ChatGPT and a customizable knowledge base to streamline customer service. It offers automated ticketing, prioritizes support requests, and drafts responses automatically. The platform trains on your data to provide reliable, accurate support around the clock, ensuring high customer satisfaction. With real-time ticket management and in-depth analytics, ChatIQ AI helps businesses enhance their support efficiency while maintaining 100% uptime and data security.
How to Use
To implement ChatIQ, train the AI by uploading website content, PDFs, or plain text. Embed the customizable support widget on your website. The AI chatbot answers customer inquiries and creates support tickets as needed. Manage and draft email responses within the intuitive ChatIQ dashboard, streamlining your support workflow.
Features
- Intelligent Knowledge Base System
- 24/7 Automated Customer Support
- Seamless Support Ticket Automation
- Customizable Branding Options
- Automatic Response Generation
- Detailed Support Analytics
Use Cases
- Internal Knowledge Base Creation
- Product Customer Support
- Lead Generation and Data Collection
Best For
Pros
- Reliable, automated support with precise ticket handling
- Automatically drafts replies and manages tickets in real time
- Ensures instant, 100% customer satisfaction
- Prioritizes support requests effectively
- Guarantees 100% system uptime
- Easily customizable branding options
- Safe, trustworthy AI chats with high accuracy
- Provides detailed analytics to track customer service performance
Cons
- AI may not fully replace human support in complex cases
- Requires initial AI training with your company's data
- Pricing may be a concern for small businesses
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Starter
Unlimited support tickets, 15,000 messages monthly, 1 million uploaded words, 15 chatbots, 75 URLs scraped
Get StartedStarter
Unlimited support tickets, 25,000 messages monthly, 5 million uploaded words, 30 chatbots, 250 URLs scraped
Get StartedProfessional
Unlimited support tickets, includes basic features plus text generation, keyword extraction, and summarization
Get StartedProfessional
Unlimited support tickets, 25,000 messages monthly, 5 million uploaded words, 30 chatbots, 250 URLs scraped
Get StartedEnterprise
Unlimited support tickets, 50,000 messages, 10 million uploaded words, 50 chatbots, 250+ URLs scraped
Get StartedEnterprise
Unlimited support tickets, 25,000 messages monthly, 5 million uploaded words, 30 chatbots, 250 URLs scraped
Get Started