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ChatMatrix

ChatMatrix

An AI-powered chatbot platform designed to boost customer engagement and streamline support automation.

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About ChatMatrix

ChatMatrix provides advanced AI chatbots that enhance customer interaction and automate support tasks. Utilizing the ChatGPT API, it delivers intelligent, conversational responses. Users can easily train, customize, and deploy chatbots across websites within minutes, supporting over 80 languages for support, lead generation, and engagement.

How to Use

Register an account, upload your data sources like text files, PDFs, or website links, personalize your branding with your company name, logo, and colors, then embed the generated JavaScript code into your website’s HTML to activate the chatbot.

Features

  • Lead generation and conversion
  • Omnichannel communication support
  • Highly scalable architecture
  • Simple website integration
  • Customizable branding options
  • AI-driven chatbots powered by ChatGPT API
  • Round-the-clock customer support
  • Data privacy and security
  • Supports over 80 languages
  • Real-time user analytics

Use Cases

  • Delivering personalized product recommendations
  • Providing 24/7 customer assistance
  • Capturing leads with conversational forms
  • Automating customer service inquiries
  • Boosting user engagement on websites

Best For

Customer support teamsService providersE-commerce storesSales professionalsMarketing departmentsRestaurant chains

Pros

  • Supports multiple languages for global reach
  • Easily scalable for growing businesses
  • Enhances lead generation effectiveness
  • Custom branding to match your business identity
  • Reduces customer response times
  • Simple setup and deployment process
  • Provides 24/7 customer support availability

Cons

  • Training quality impacts chatbot effectiveness
  • Dependent on ChatGPT API stability
  • Higher-tier plans can be costly for smaller businesses

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free Plan

$0/month

Includes 20 message credits monthly, single chatbot, 400,000 characters, up to 10 training links, unlimited website embeds, lead capture, chat history, 24/7 email support, and GPT-4 options.

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Most Popular

Hobby Plan

$19/month

All Free plan features plus 2,000 messages per month, two chatbots, 11 million characters per chatbot, and unlimited training links.

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Standard Plan

$99/month

Includes all Hobby plan features, with 10,000 messages monthly, five chatbots, and options for GPT-4 and GPT-4 Turbo models.

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Unlimited Plan

$349/month

Provides 40,000 messages per month, ten chatbots, removal of 'Powered by ChatMatrix' branding, and uses your OpenAI API key for excess messages.

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FAQs

How can I train my ChatMatrix AI chatbot?
Upload text files, PDFs, or use a Q&A format, or let ChatMatrix crawl your website—no technical skills needed.
How do I integrate ChatMatrix into my website?
Paste the provided JavaScript code into your site’s HTML to activate the chatbot easily.
Which languages does ChatMatrix support?
It leverages ChatGPT’s multilingual capabilities, supporting over 80 languages for seamless communication.
Is my data secure with ChatMatrix?
Yes, your data is protected using industry-standard encryption and privacy protocols.
Can I customize the chatbot’s appearance?
Absolutely. You can personalize branding elements like your logo, company name, and color scheme.
What types of support does ChatMatrix offer?
It provides 24/7 email support along with comprehensive onboarding and troubleshooting assistance.
Can I upgrade my plan later?
Yes, you can switch plans anytime to access more features or higher message limits.