ChatShape

Create a tailored AI chatbot using your website content to improve customer engagement and support. Easily embed the chatbot to enhance user experience.

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About ChatShape

ChatShape enables you to quickly train a custom AI chatbot on your website or private content. Embed it seamlessly to provide real-time support, gather leads, and enhance user engagement. Customize behavior and prompts to fit your brand. Trusted by over 10,341 businesses worldwide.

How to Use

Connect your website link to generate a tailored AI chatbot. Embed the bot on your site to handle customer inquiries, capture leads, and more. Optionally, upload PDFs to train your chatbot with specific documents.

Features

Automated Customer Support
Seamless Website Embedding
Lead Generation and Capture
Comprehensive Analytics Dashboard
Customizable Branding and Responses
Easy AI Chatbot Training

Use Cases

Responding instantly to customer inquiries
Capturing leads through chat interactions
Boosting website conversion rates

Best For

Website ownersSales and marketing teamsBusinesses of all sizesCustomer support teamsLead generation specialists

Pros

Detailed analytics to monitor chatbot performance
Built-in lead collection features
Enhances customer service while saving time
Simple to train and embed custom AI chatbots
Proven to increase conversion rates
Highly adaptable to match your brand identity

Cons

Number of web sources limited by your plan
Message quotas depend on your subscription
Free plan has limited features and auto-deletes chatbots after inactivity

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free

$0/month

Includes 20 messages, 2 chatbot generations, 20,000 characters per chatbot, and chatbot deletion after 5 days of inactivity.

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Hobby Plan

$19/month

Supports 500 messages monthly, 10 chatbot generations, and up to 500,000 characters per chatbot.

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Standard

$48/month

Offers 4,000 messages per month, 25 chatbot generations, and 5 million characters per chatbot. Embed on any website.

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Pro

$398/month

Includes 30,000 messages, 50 chatbot generations, 10 million characters, embedding on any site, removal of branding, and priority support.

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Enterprise

For unlimited usage or custom integrations, email us at james@chatshape.com.

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FAQs

What is ChatShape and how does it work?

ChatShape allows you to create AI-powered chatbots for your website by crawling your site or uploading documents. The chatbot can answer customer questions, generate leads, and improve engagement, saving you time.

What information does the chatbot access when I provide my website link?

The crawler extracts visible, copyable text from your web pages and shows you the links it has captured. You can then generate a chatbot based on this content.

Can I create a chatbot using PDF files?

Yes, you can upload multiple PDFs and train your chatbot with the content from your documents.

Is it possible to collect leads or email addresses through the chatbot?

Absolutely. You can enable an email input form within the chat window to gather leads, which you can view and manage in your dashboard.

Can I view analytics to see how users interact with my chatbot?

Yes, all chat interactions are recorded in your dashboard. You can review, analyze, and export conversation data.

Can I customize my chatbot’s responses before embedding it on my website?

Yes, you can modify the prompt and start message to tailor the chatbot’s behavior and responses over time.

What is the maximum number of sources I can use to train my bot?

The limit depends on your plan, with each web page’s text characters contributing to the total source size.

Can I add custom data beyond my website content?

Yes, you can include additional information by editing the prompt or uploading extra sources. For extensive data or integrations, contact us via email.

What constitutes a chatbot generation?

Each time you upload sources and click "Generate Bot from Sources," a new chatbot version is created, counting as one generation.

How do I know the character count of my sources?

When crawling a website, the character count appears after clicking "Crawl Site." For manual sources, refresh the source list to view the total characters.