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ChatterMate – The Open-Source AI Chatbot

ChatterMate – The Open-Source AI Chatbot

ChatterMate is an AI-powered customer support platform that combines intelligent AI agents with human oversight to deliver continuous, reliable assistance.

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AI Customer ServiceAI ChatbotAI AgentAI Knowledge BaseNo-Code&Low-CodeOpen Source AI Models

About ChatterMate – The Open-Source AI Chatbot

ChatterMate is a versatile AI-driven customer support platform that blends AI agents with human supervision to ensure round-the-clock assistance. It seamlessly integrates with existing workflows, supports self-hosting for data privacy, and continuously improves by learning from knowledge base articles. The platform efficiently manages common inquiries, escalates complex issues, and provides detailed analytics to optimize support performance.

How to Use

To get started with ChatterMate, input your website URL or upload relevant PDFs. The AI agents will promptly handle customer inquiries and escalate more complex issues to human agents as needed, ensuring seamless support at all times.

Features

Branding customization options
Open source and self-hosted deployment
Integration with knowledge bases
Human agent oversight
Real-time analytics dashboard
Support for Jira, Zendesk, and Slack
AI-powered customer assistance

Use Cases

Respond to customer inquiries instantly
Track support performance with analytics
Escalate complex issues to human agents
Provide round-the-clock customer support
Automate responses with AI agents
Create and assign support tickets automatically

Best For

Small to large enterprisesCustomer support teamsSales departmentsTechnical support units

Pros

AI agents efficiently handle common questions
Fully customizable branding options
Self-hosted for enhanced data privacy
Powerful analytics dashboard
Supports popular platform integrations
Smooth transition from AI to human support
Available support 24/7

Cons

AI effectiveness relies on the quality of the knowledge base
Setup may require technical expertise
Some integrations are coming soon and not yet available

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Self-Hosted Free

Free

Open source code, community support, basic integrations, self-hosted setup

Get Started
Most Popular

Base Plan

$3.99 per agent/month

Includes 2 agents with 1,000 messages per month per agent

Get Started

Professional

$9.99 per agent/month

Includes 10 agents, 10,000 messages/month per agent, managed cloud hosting, premium support, full integrations, advanced analytics, custom AI training, database connectivity, API access, extended chat history, role-based access, theme customization, and real-time chat management

Get Started

Enterprise

Custom pricing

Offers dedicated support, custom development, SLA guarantees, on-premise deployment, unlimited agents and knowledge sources, custom integrations, comprehensive training, and all professional features

Get Started

Frequently Asked Questions

Find answers to common questions about ChatterMate – The Open-Source AI Chatbot

What is ChatterMate?
ChatterMate is an AI-driven customer support platform that combines intelligent AI agents with human oversight for continuous assistance.
How does ChatterMate manage customer queries?
ChatterMate uses AI agents to instantly respond to common questions and escalates complex issues to human agents based on availability.
Is ChatterMate open source and self-hosted?
Yes, ChatterMate is open source and can be self-hosted to ensure full data privacy.
Which platforms does ChatterMate integrate with?
ChatterMate offers integrations with Jira, Zendesk, and Slack for seamless support workflows.
Can I customize the chat interface?
Yes, the platform allows full customization of the chat interface, including white-label branding options.