Click2Magic

Click2Magic is a comprehensive customer support platform featuring live chat, AI-powered chatbots, and multi-property management for businesses of all sizes.

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AI Chatbot AI Customer Service AI Sales Assistant AI Lead Generation

About Click2Magic

Click2Magic is an advanced customer support solution designed to streamline communication between businesses and their customers. It features live chat for sales and support, intelligent AI chatbots, and centralized management of multiple web properties. The platform aims to boost return on investment by enabling instant responses and continuous customer engagement through a unified interface.

How to Use

Embed Click2Magic's customizable chat widget on your website or mobile app to start engaging visitors. Utilize AI bots or support agents to answer questions, resolve issues, and capture leads efficiently.

Features

Centralized management for multiple websites
Intelligent AI chatbots for automation
Customizable chat widget to match branding
Supports file sharing during chats
Real-time live chat support
Archived chat history for reference

Use Cases

Capturing qualified leads through live chat interactions
Automating support queries with AI chatbots
Providing instant assistance on websites and mobile apps
Managing multiple online marketplaces effectively

Best For

Sales and marketing teamsLarge enterprisesE-commerce platformsOnline marketplace vendorsCustomer support departmentsSmall and medium-sized businesses

Pros

Unified interface for managing multiple web properties
Boosts customer engagement and satisfaction
Provides 24/7 live support
Enables file sharing within chats
Helps increase sales through lead generation

Cons

AI chatbot effectiveness depends on training data quality
CRM integrations may need extra setup effort
Advanced features are limited to higher-tier plans

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Basic

Free

Supports one website and one agent, with 1,000 monthly active users, basic sales tracking, and customer management.

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Professional

$39/month

Includes support for two websites and three agents, with 3,000 monthly active users, plus essential sales and customer management features.

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Enterprise

$69/month

Covers five websites and ten agents, with 15,000 monthly active users, offering comprehensive sales tracking and client management.

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Add-on

$18/month

Additional features focused on enhancing lead generation capabilities.

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FAQs

What is Click2Magic?

Click2Magic is a customer support platform offering live chat, AI chatbots, and multi-property management to enhance business communication with customers.

What features does Click2Magic include?

It offers live chat support, AI-powered chatbots, customizable chat widgets, multi-property management, and file attachment capabilities.

How can Click2Magic increase my sales?

By generating qualified leads through live chat interactions, helping convert visitors into customers and boosting revenue.

Is Click2Magic accessible on mobile devices?

Yes, it provides mobile apps for iOS and Android, enabling support and engagement on the go.

Can I manage multiple websites with Click2Magic?

Absolutely. The platform allows centralized management for multiple web properties to streamline customer support.