Crisp

A comprehensive business messaging platform that enhances sales, marketing, and customer support through AI-driven features.

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AI Chatbot AI Knowledge Base AI Customer Service AI CRM

About Crisp

Crisp is an all-in-one business messaging solution designed to empower sales, marketing, and support teams. It features a knowledge base, omnichannel inbox, AI-powered chatbots, CRM integration, and automation tools. The platform consolidates messages from multiple channels into a single collaborative inbox, streamlines workflows, and enables personalized customer engagement through unified data management.

How to Use

Integrate Crisp with your website and communication channels to centralize all customer interactions. Set up automated workflows to handle common tasks, personalize responses using customer data, and leverage the knowledge base for self-service support. Manage conversations efficiently within the unified inbox to improve customer experiences.

Features

CRM Integration

Marketing Campaigns

Knowledge Base Management

Automation Tools

Omnichannel Support Inbox

Ticketing and Issue Tracking

AI-Powered Chatbots

Use Cases

Automating email and chat marketing campaigns

Creating self-service knowledge bases

Providing multi-channel customer support

Retargeting customers with targeted messaging

Automating sales processes with chatbots

Centralizing customer conversations across platforms

Deploying AI chatbots for support automation

Best For

Marketing TeamsEntrepreneursCustomer Support TeamsSales ProfessionalsSmall and Medium Businesses

Pros

Flexible pricing plans for scalability

AI-driven automation to optimize workflows

Unified customer data for personalized interactions

Extensive features for sales, marketing, and support

Seamless integration with various tools and platforms

Centralized messaging from multiple channels

Cons

Advanced features may require higher-tier plans

Steep learning curve for new users

Can be overwhelming due to extensive features

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free

Ideal for solopreneurs and startups. Includes a shared inbox for basic communication needs.

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Mini

$45/month

Per workspace, suitable for early-stage companies aiming to enhance customer service.

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Essentials

$95/month

Per workspace, designed for small businesses seeking a complete customer support platform.

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Plus

$295/month

Per workspace, tailored for medium-sized businesses needing AI-powered omnichannel support.

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Enterprise

Custom pricing

Customized solutions for large organizations with dedicated features, onboarding, and SLA options.

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Frequently Asked Questions

Find answers to common questions about Crisp

What is a Crisp Workspace?

A Crisp Workspace is a collaborative environment where team members can manage conversations and support inquiries. Plans are billed per workspace, not per domain.

Are there discounts for multiple Crisp Workspaces?

Yes, discounts are available for multiple paid workspaces within the same account, with up to 20% off for additional workspaces. Contact support for details.

Does Crisp offer discounts for nonprofits or students?

Yes, a 50% discount is available for nonprofits and students. Contact the support team to receive your promo code.

Can I pay annually instead of monthly?

Yes, annual billing is available. Enable the yearly payment option in your account settings after subscribing.

Will some features cost extra?

Certain advanced features or integrations may require additional payments. You can choose to opt-in based on your needs.

Is VAT included in the pricing?

VAT is not included in prices. EU businesses can provide a VAT number to remove VAT; non-EU customers are not charged VAT.