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Crisp

Crisp

A comprehensive business messaging platform that enhances sales, marketing, and customer support through AI-driven features.

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About Crisp

Crisp is an all-in-one business messaging solution designed to empower sales, marketing, and support teams. It features a knowledge base, omnichannel inbox, AI-powered chatbots, CRM integration, and automation tools. The platform consolidates messages from multiple channels into a single collaborative inbox, streamlines workflows, and enables personalized customer engagement through unified data management.

How to Use

Integrate Crisp with your website and communication channels to centralize all customer interactions. Set up automated workflows to handle common tasks, personalize responses using customer data, and leverage the knowledge base for self-service support. Manage conversations efficiently within the unified inbox to improve customer experiences.

Features

  • CRM Integration
  • Marketing Campaigns
  • Knowledge Base Management
  • Automation Tools
  • Omnichannel Support Inbox
  • Ticketing and Issue Tracking
  • AI-Powered Chatbots

Use Cases

  • Automating email and chat marketing campaigns
  • Creating self-service knowledge bases
  • Providing multi-channel customer support
  • Retargeting customers with targeted messaging
  • Automating sales processes with chatbots
  • Centralizing customer conversations across platforms
  • Deploying AI chatbots for support automation

Best For

Marketing TeamsEntrepreneursCustomer Support TeamsSales ProfessionalsSmall and Medium Businesses

Pros

  • Flexible pricing plans for scalability
  • AI-driven automation to optimize workflows
  • Unified customer data for personalized interactions
  • Extensive features for sales, marketing, and support
  • Seamless integration with various tools and platforms
  • Centralized messaging from multiple channels

Cons

  • Advanced features may require higher-tier plans
  • Steep learning curve for new users
  • Can be overwhelming due to extensive features

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free

Free

Ideal for solopreneurs and startups. Includes a shared inbox for basic communication needs.

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Most Popular

Mini

$45/month

Per workspace, suitable for early-stage companies aiming to enhance customer service.

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Essentials

$95/month

Per workspace, designed for small businesses seeking a complete customer support platform.

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Plus

$295/month

Per workspace, tailored for medium-sized businesses needing AI-powered omnichannel support.

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Enterprise

Custom pricing

Customized solutions for large organizations with dedicated features, onboarding, and SLA options.

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FAQs

What is a Crisp Workspace?
A Crisp Workspace is a collaborative environment where team members can manage conversations and support inquiries. Plans are billed per workspace, not per domain.
Are there discounts for multiple Crisp Workspaces?
Yes, discounts are available for multiple paid workspaces within the same account, with up to 20% off for additional workspaces. Contact support for details.
Does Crisp offer discounts for nonprofits or students?
Yes, a 50% discount is available for nonprofits and students. Contact the support team to receive your promo code.
Can I pay annually instead of monthly?
Yes, annual billing is available. Enable the yearly payment option in your account settings after subscribing.
Will some features cost extra?
Certain advanced features or integrations may require additional payments. You can choose to opt-in based on your needs.
Is VAT included in the pricing?
VAT is not included in prices. EU businesses can provide a VAT number to remove VAT; non-EU customers are not charged VAT.