Curious thing

Conversational Voice AI solution designed for businesses to efficiently manage customer inquiries and automate outbound calls.

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About Curious thing

Curious Thing's conversational Voice AI platform empowers businesses to handle inbound customer inquiries, schedule meetings, and proactively reach out to clients and patients. The AI-powered phone agents are designed to enhance operational efficiency by managing both inbound and outbound calls, answering FAQs, booking appointments, and generating call summaries. This solution helps businesses improve engagement, reduce workload, and increase revenue through intelligent automation.

How to Use

Businesses can easily sign up for Curious Thing and select from a range of AI agents like Lucy, Alex, Sam, Lou, or customize their own. After signing up, configure the AI to handle inbound or outbound calls, answer FAQs, schedule meetings, and integrate with existing CRM and call center systems. Setup involves linking your phone number and adjusting call forwarding, with guided tutorials available for quick deployment.

Features

AI-driven FAQ responses
Automated outbound calling
Real-time call transcripts and summaries
Multi-channel messaging via text and email
Inbound call management
Lead qualification and scoring
Automated meeting scheduling
Seamless CRM and call system integration
Customizable AI personalities
Payment reminder notifications

Use Cases

Sending automated payment reminders
Providing after-hours customer support
Conducting customer surveys
Following up after customer interactions
Handling missed calls efficiently
Managing customer service inquiries
Scheduling appointments automatically
Qualifying sales leads

Best For

Healthcare providersMedium-sized companiesLarge corporationsFintech firmsCall centersSmall businessesFinancial institutions

Pros

Operates 24/7 for continuous support
Handles high call volumes with scalability
Supports multiple languages
Enhances customer experience with instant responses
Boosts operational efficiency
Provides valuable insights through call transcripts
Cost-effective alternative to human agents

Cons

Free plan has limited features
Interactions may feel impersonal
Requires accurate AI training and setup
Less suitable for complex or sensitive inquiries

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free

The free plan is temporarily unavailable. It includes missed call answering, sharing booking links, website and email information, FAQ responses, bilingual support, and up to 20 call summaries per month via text or email, providing a high-quality conversational experience and robocall detection.

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Professional

$24 / month

Ideal for small businesses and leaders. Includes all features from the free plan, removes Curious Thing branding, enables lead qualification, unlimited call summaries, and webhook integrations. Available for AUD$24 in Australia, USD$24 in the US, UK, and Canada.

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Business

$99 / month

Designed for busy teams and small enterprises. Offers all Professional features plus multiple skills, call transfer to up to three numbers, advanced message collection, and enhanced call notifications. Available for AUD$99 in Australia, USD$99 in the US, UK, and Canada.

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FAQs

How can I start using Lucy?

What is the setup process for Lucy?

Simply link your business phone number and email, then configure call forwarding to the Lucy AI number. Follow our quick tutorial to activate and customize Lucy’s actions within minutes—no technical skills required.

What features are included in the free plan?

The free plan provides 20 call summaries per month, missed call answering, sharing booking links, FAQs, bilingual support, and call detection. It ensures your business stays connected 24/7 without extra cost.

What additional capabilities are in the Professional plan?

It includes unlimited call summaries, removal of Curious Thing branding, customizable FAQs, lead qualification, and webhook integrations—perfect for growing small businesses.

What does the Business plan offer?

This plan adds multiple skills, call transfer to three numbers, advanced message collection, and comprehensive call notifications, making it suitable for busy teams and larger enterprises.

How does bilingual AI support work?

Choose your second language in settings from options like Spanish, French, Chinese, Korean, or Portuguese. Lucy detects caller language and switches seamlessly, providing bilingual call summaries via text and email.

What is an AI phone agent like Lucy?

Lucy is an intelligent AI-powered agent that handles calls naturally, answering when your team is unavailable. She manages multiple calls simultaneously and provides you with call summaries immediately after each interaction.

Can I customize Lucy’s voice and greeting?

Yes, you can select from various voices, accents, and languages, and tailor greeting messages to match your brand. Adjustments are simple and can be made anytime through your settings.

Does Lucy support mobile and landline numbers?

Absolutely. Lucy works with both mobile phones and landlines by setting up call forwarding. Our guides walk you through the quick setup process for each type.

How do I cancel my subscription?

Cancel anytime via your online dashboard. You won’t be charged further, and your service remains active until the current billing period ends. No refunds are provided for past payments.