CustomerIQ

CustomerIQ

AI-powered platform that consolidates customer feedback, measures client needs, and streamlines revenue-generating workflows.

About CustomerIQ

CustomerIQ is an AI-driven platform designed to gather and analyze customer feedback, quantify client needs, and accelerate revenue workflows. It functions as an intelligent assistant that joins meetings, transcribes notes, syncs data with your CRM, manages your inbox, and drafts follow-up communications seamlessly.

How to Use

Link your email, CRM, and calendar accounts. Participate in meetings, send voice notes, or reply to emails. CustomerIQ automatically drafts follow-ups, updates your CRM, and manages your tasks efficiently.

Features

  • Intelligent Workspace Insights
  • CRM Data Automation
  • AI-Driven Customer Insights
  • Virtual AI Assistant
  • Automated Meeting Note Taking
  • Content Management Library
  • Voice Note Capture
  • Email Response Assistance
  • Comprehensive Account Intelligence

Use Cases

  • Draft personalized follow-up emails
  • Automate CRM data entry and updates
  • Organize and manage email inboxes
  • Capture and assign actionable tasks
  • Develop and refine account strategies
  • Record and transcribe meeting notes

Best For

Accounting and finance firmsProduct development teamsEnterprise SaaS providersFinancial advisors and consultantsSales and marketing teamsCustomer success managersInsurance agenciesBusiness development units

Pros

  • Provides automatic meeting summaries
  • Seamlessly integrates with popular tools
  • Automates updates in your CRM
  • Ensures follow-ups are never missed
  • Reduces time spent on emails and CRM tasks
  • Offers enterprise-grade security features
  • Keeps your inbox organized and clutter-free

Cons

  • Requires initial setup and integrations
  • Enterprise plan customizations require sales contact
  • Lower-tier plans have usage limits

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

FREE PLAN

$0

Includes all premium features, 500 emails, 3,000 properties, and 10 call hours for a limited trial.

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Most Popular

PLUS PLAN (Monthly billing)

$29/seat/month

Unlimited team members, 2,000 emails/month, 10,000 properties, 5 call hours/month, includes account insights and Slack alerts.

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PRO PLAN (Monthly billing)

$59/seat/month

All Free plan features plus unlimited team members, 10,000 emails/month, 30,000 properties, 20 call hours/month, plus workspace and account insights.

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ENTERPRISE PLAN

Custom pricing

Pricing based on seats, with custom allowances, priority support, SAML/SCIM, audit logs, dedicated customer success manager, and service level agreements.

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PLUS PLAN (Annual billing)

$25/seat/month

Unlimited team members, 2,000 emails/month, 10,000 properties, 5 call hours/month, with account insights and Slack notifications.

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PRO PLAN (Annual billing)

$50/seat/month

Includes unlimited team members, 10,000 emails/month, 30,000 properties, 20 call hours/month, workspace, and account intelligence.

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FAQs

Is CustomerIQ primarily an AI note-taking tool?
CustomerIQ is a comprehensive AI platform that records meetings, analyzes emails, extracts insights, and automates administrative tasks such as CRM updates and follow-ups.
Can I cancel my subscription anytime?
Yes, you can cancel at any time. You will receive a prorated refund for the remaining billing period after cancellation.
What happens if I reach my usage limits?
CustomerIQ notifies you at 80% and 100% of your limits. Automations pause until the next billing cycle when limits reset.
Is it possible to upgrade or downgrade plans later?
Yes, you can upgrade or downgrade your plan at any time. Prorated charges or credits will apply based on your changes.
Does CustomerIQ support team collaboration?
Yes, plans include multiple user seats, enabling team collaboration and shared access to insights and automation features.