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CXassist

CXassist

AI-powered email assistant that streamlines inbox management and delivers intelligent, automated responses.

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About CXassist

CXassist is an AI-driven email management solution designed to automatically organize your inbox. It provides personalized, AI-generated email responses based on your training data, saving time, enhancing customer engagement, and scaling your business communication effortlessly. Ideal for improving efficiency and customer experience.

How to Use

1. Upload your training materials via website URL, files, or connect your Google Drive or OneDrive accounts. 2. Configure personalized rules for tone, urgency, and keywords to route emails to the AI or human agents. 3. Let the AI handle your incoming emails automatically, saving you time and effort.

Features

  • Advanced analytics and reporting
  • AI-generated email responses
  • Customizable training datasets
  • Integration with Google, Microsoft, and IMAP email accounts
  • Personalized rules for efficient email routing

Use Cases

  • Quickly respond to client inquiries about marketing campaigns.
  • Provide personalized replies to sales leads instantly.
  • Re-engage dormant clients through automated outreach.
  • Handle customer support questions automatically for e-commerce businesses.
  • Automate responses to common customer support queries.
  • Streamline routine communication for freelancers and solo entrepreneurs.

Best For

Marketing agenciesSales teamsSolo entrepreneursE-commerce storesFreelancersService providersCustomer support teams

Pros

  • Enhances customer satisfaction with prompt, accurate replies
  • Easily scales to handle high email volumes
  • Offers a free trial for initial testing
  • Customizable to match your brand's tone and voice
  • Reduces workload by automating email responses

Cons

  • Limited integrations, currently only compatible with Instantly
  • Supports only one email account per user
  • Does not process email attachments
  • Dependent on quality of training data for accuracy

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free Plan

$0/month

Send up to 50 emails per month, select from 3 personas, customize check intervals, create keyword ignore lists, auto-assign emails to human agents, includes basic support, with no extra charges.

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Most Popular

Pro Plan

$34/month

Manage up to 5,000 emails monthly, choose from 3 personas, set custom check intervals, create ignore lists, auto-assign to humans, includes basic support, no additional costs.

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Scale Plan

$150/month

Handle 50,000 emails monthly, select from 3 personas, customize check intervals and ignore lists, auto-assign to human agents, premium support included, additional emails at $0.01 each.

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FAQs

What is CXassist and how does it work?
CXassist is an AI email assistant that learns from your content to provide accurate, timely responses to your prospects and customers, streamlining your communication process.
How does CXassist generate responses using AI?
It leverages advanced AI technology to read and reply to your emails in a human-like manner, based on the training data you provide. It can adopt different personas for varied response styles.
Which email services does CXassist support?
It integrates seamlessly with Google, Microsoft, and IMAP email accounts, including both personal and business accounts.
How can I train CXassist with my own content?
Upload documents in PDF, DOC, TXT, or CSV formats, or connect your website URL and email history. You can also link your cloud storage for easy training.
Does CXassist support multiple languages?
Yes, CXassist can understand and respond in over 50 languages, making it suitable for global use.
Can I set specific rules for email handling?
Absolutely. You can exclude certain domains, set labels within Gmail, and create custom rules to control how emails are managed.
How is my sensitive email information protected?
We use secure APIs with Google, Microsoft, and OpenAI, and do not sell or share your data. Our privacy practices comply with industry standards.
What if CXassist cannot accurately respond to an email?
Emails that require human review are forwarded to a designated email address for manual handling, ensuring accuracy and professionalism.
What sets CXassist apart from other email automation tools?
Unlike generic tools, CXassist is trained on your specific content, reducing manual effort and providing responses tailored to your brand and style.
How can I ensure CXassist’s responses match my brand voice?
Upload a style guide or previous emails to train the AI, aligning its responses with your brand’s tone and personality.