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Cygentive

Cygentive

AI-powered voice agents designed to streamline and automate your business phone operations efficiently.

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About Cygentive

Cygentive's intelligent AI voice agents automate inbound and outbound calls, handling complex business tasks seamlessly. They support functions like marketing, customer service, lead qualification, and custom operations, offering 24/7 availability and smooth integration with existing systems for enhanced efficiency.

How to Use

Schedule a demo with Cygentive to see our AI voice agents in action. We customize the system to your business needs and integrate it with your current infrastructure. The agents manage calls, qualify leads, book appointments, and perform tailored tasks effectively.

Features

  • Around-the-clock availability
  • Automated inbound and outbound calling
  • Efficient lead qualification
  • Custom business process automation
  • Seamless CRM integration
  • Appointment scheduling and booking

Use Cases

  • Automated appointment scheduling
  • CRM updates and database management
  • Prospect outreach campaigns
  • Lead qualification from multiple sources
  • 24/7 customer support services
  • Order verification and tracking for e-commerce
  • Handling business inquiries

Best For

Healthcare servicesE-commerce platformsDigital service providersReal estate agenciesEducational institutionsSmall and medium enterprises

Pros

  • Easy integration with existing CRM systems
  • Reduces need for extensive staff training and hiring
  • Consistent, reliable performance
  • Enhances customer satisfaction
  • Highly customizable to fit specific business workflows
  • Available 24/7 for continuous support
  • Scalable without significant additional costs

Cons

  • Initial setup and customization required
  • Dependent on AI for customer interactions
  • Development and maintenance expenses

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Basic Voice Assistant

$500/month

One-time development fee applies only during initial setup. Ongoing maintenance costs are $500 monthly, with an additional $100 for every 200 minutes beyond included call minutes.

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Plan B

$500 - $1200 one-time development fee, plus $500/month maintenance

Initial setup involves a one-time development charge. Monthly maintenance costs are $500, with extra charges of $100 for every 200 additional call minutes used.

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FAQs

Can the AI voice agents handle multiple calls simultaneously?
Yes, our AI voice agents can manage multiple calls at once, ensuring prompt service for all customers and high call volume handling without extra staffing.
Are AI voice agents available around the clock?
Absolutely. Our AI voice agents operate 24/7, providing continuous support and service to your customers outside regular business hours.
Can these voice agents manage both inbound and outbound calls?
Yes, they are designed to handle both inbound inquiries and outbound outreach, including appointment bookings and lead follow-ups.
Is the AI voice system customizable for my business needs?
Yes, the system is fully customizable, allowing you to tailor workflows, call scripts, and CRM integrations to match your unique operational requirements.
How do AI voice agents improve customer experience?
They provide instant responses, operate 24/7, and deliver accurate information, reducing wait times and increasing customer satisfaction while handling routine queries efficiently.
How does lead qualification work with AI voice agents?
They automatically ask relevant questions, record key details, and assess lead quality, ensuring focus on high-value prospects, with data stored in your CRM or scheduling system.
What if an AI voice agent cannot resolve a customer issue?
The system seamlessly escalates the call to a human agent or gathers necessary information for follow-up, ensuring no customer query remains unanswered.
Are AI voice assistants secure for customer interactions?
Yes, they comply with data protection standards, ensuring all customer data is handled securely and confidentially.
Is ongoing maintenance required for the AI voice system?
Minimal maintenance is needed. We provide regular updates and support to keep the system running smoothly and aligned with your evolving needs.
What is the typical cost to implement an AI voice assistant?
Costs vary based on your business size and requirements. Contact us for a customized quote tailored to your specific needs.