Discovery AI

AI-powered platform for capturing, analyzing, and storing valuable customer insights from interviews and discovery calls.

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About Discovery AI

Discovery AI enables teams to quickly capture and organize customer knowledge. It provides accurate transcriptions, detailed summaries, interactive insights, and tagging capabilities. Connect seamlessly with your existing tools to turn customer interviews into actionable insights. This AI-driven platform streamlines customer discovery and supports collaborative analysis, making customer insights accessible in minutes and centralized in one platform.

How to Use

Upload audio or video recordings, refine transcriptions, tag key insights, and share summaries with your team and tools. Bulk upload existing files to transcribe and analyze faster. Use the opportunity score to categorize insights effectively.

Features

Seamless integration with existing tools
Interactive insights and tagging capabilities
Opportunity scoring for insight prioritization
High-quality transcriptions and summaries
Centralized platform for customer insights

Use Cases

Prioritizing features based on customer feedback
Analyzing customer interview sessions and discovery calls
Sharing insights with product and engineering teams
Building customer-centric product strategies

Best For

Product ManagersUX ResearchersProduct TeamsStartup FoundersMarketing ProfessionalsCustomer Research Teams

Pros

Simplifies sharing customer feedback across teams
Centralizes all customer research in one platform
Automates interview summaries for quick review
Integrates smoothly with existing tools
Offers opportunity scores to prioritize insights

Cons

Pricing may be a concern for some users
Insights feature is upcoming for certain plans

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Pro

$19 per seat annually

Includes 5 hours of transcription monthly, 5 GB storage, high-fidelity transcriptions, transcript tagging, speaker recognition, upcoming insights feature, and 24/7 support via Slack.

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Team

$30 per seat annually

Provides 30 hours of transcription per month, 20 GB storage, unlimited collaborators, high-quality transcriptions, transcript tagging, speaker recognition, upcoming insights feature, and dedicated support via Slack.

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Enterprise

Customized solutions with tailored features and support—contact us for details.

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FAQs

What types of files can I upload to Discovery AI?

You can upload recordings of discovery sessions, customer interviews, and more audio or video files.

How do opportunity scores improve customer insights?

Opportunity scores help categorize and prioritize insights, guiding product teams toward the most impactful opportunities.

In what ways does Discovery AI support team collaboration?

It enables seamless sharing of customer feedback, insights, and highlights, ensuring all team members stay aligned and informed.

Is the transcription quality reliable?

Yes, Discovery AI provides high-fidelity transcriptions that ensure accurate capture of customer conversations.

Can I connect Discovery AI with my existing tools?

Absolutely. It offers integrations to streamline your workflow and keep all insights in one place.