ebanqo.com

A conversational AI platform designed to automate sales and customer support across multiple messaging channels, enhancing engagement and efficiency.

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About ebanqo.com

eBanqo is an advanced conversational AI platform that streamlines sales and support processes. It offers live chat, AI-powered chatbots, and conversation commerce features. Businesses can automate customer interactions across popular messaging platforms like WhatsApp, Instagram, Google Business Messages, and Facebook Messenger. The platform enables seamless omnichannel engagement, helping companies deliver efficient support and grow through messaging solutions.

How to Use

Businesses can configure eBanqo to create chatbots, connect various messaging channels, and automate responses to customer inquiries. The platform supports live chat, broadcast messaging, and integration with existing CRM and help desk systems for comprehensive customer management.

Features

Robust knowledge base system

Real-time live chat support

AI-powered chatbots for automation

Unified omnichannel customer engagement

Broadcast messaging capabilities

Seamless integrations with CRM and business tools

Use Cases

Enabling self-service options for customer issue resolution

Automating support on WhatsApp, Facebook Messenger, and Instagram DM

Providing instant, AI-driven responses to inquiries

Sending targeted announcements and updates via broadcast messages

Best For

Small to large businessesSales teamsMarketing teamsCustomer service departmentsE-commerce companiesSupport centers

Pros

Unlimited agent seats across all plans

Enhanced customer satisfaction with instant responses

User-friendly setup and intuitive interface

Mobile app for managing interactions on the go

Easy integration with existing CRM and backend systems

Cons

Customer interactions depend on messaging app availability

Pricing details for the Growth plan are provided upon request

Some advanced features require higher-tier subscription plans

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free Plan

Free

Suitable for up to 100 chat customers per month

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Growth Plan

Designed for 101 to 40,000 chat customers monthly

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Enterprise Plan

Contact sales

Offers unlimited chat customer support

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Frequently Asked Questions

Find answers to common questions about ebanqo.com

What happens after my free trial ends?

Your data and settings remain intact after the 30-day trial. You can log in and choose a suitable plan to continue using the platform.

Can I change my subscription plan at any time?

Yes, you can upgrade or downgrade your plan anytime, whether you're on a free trial or an active paid subscription.

What payment methods are accepted?

We accept all major credit cards. Subscriptions renew automatically at the end of each billing cycle.

Does the plan pricing include all messaging channels?

The base price covers a specific number of chat customers. Additional costs apply for extra channels or higher customer tiers.

What defines a chat customer?

A chat customer is a unique individual who sends at least one message via your channels within a month. Multiple messages from the same person still count as one customer.

How does conversation-based pricing work?

For platforms like WhatsApp, this pricing model charges a flat fee per conversation, regardless of message volume within 24 hours.

Is there an extra fee for additional messaging channels?

Yes, beyond the base plan, additional charges apply for using extra channels beyond the included ones.