ebanqo.com
A conversational AI platform designed to automate sales and customer support across multiple messaging channels, enhancing engagement and efficiency.
About ebanqo.com
eBanqo is an advanced conversational AI platform that streamlines sales and support processes. It offers live chat, AI-powered chatbots, and conversation commerce features. Businesses can automate customer interactions across popular messaging platforms like WhatsApp, Instagram, Google Business Messages, and Facebook Messenger. The platform enables seamless omnichannel engagement, helping companies deliver efficient support and grow through messaging solutions.
How to Use
Businesses can configure eBanqo to create chatbots, connect various messaging channels, and automate responses to customer inquiries. The platform supports live chat, broadcast messaging, and integration with existing CRM and help desk systems for comprehensive customer management.
Features
- Robust knowledge base system
- Real-time live chat support
- AI-powered chatbots for automation
- Unified omnichannel customer engagement
- Broadcast messaging capabilities
- Seamless integrations with CRM and business tools
Use Cases
- Enabling self-service options for customer issue resolution
- Automating support on WhatsApp, Facebook Messenger, and Instagram DM
- Providing instant, AI-driven responses to inquiries
- Sending targeted announcements and updates via broadcast messages
Best For
Pros
- Unlimited agent seats across all plans
- Enhanced customer satisfaction with instant responses
- User-friendly setup and intuitive interface
- Mobile app for managing interactions on the go
- Easy integration with existing CRM and backend systems
Cons
- Customer interactions depend on messaging app availability
- Pricing details for the Growth plan are provided upon request
- Some advanced features require higher-tier subscription plans
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Growth Plan
Designed for 101 to 40,000 chat customers monthly
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