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echowin

echowin

Advanced AI-powered voice agent platform for automating customer calls and support services.

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About echowin

echowin is a comprehensive AI Voice Agent Platform that automates incoming business calls using intelligent AI technology. It allows companies to acquire a new phone number or use their existing one, enabling seamless customer interactions. Customers can receive instant answers, complete tasks, or connect with the appropriate team member. echowin features include AI voice agent creation, automated call management, virtual receptionists, and advanced analytics, all designed to enhance communication efficiency and elevate customer service experiences.

How to Use

Build and train your AI voice agent by providing relevant instructions, documents, and FAQs. Connect your existing website or data sources to enhance the agent’s knowledge base. Test the agent thoroughly before deploying it across phone, chat, or messaging platforms like Discord. Utilize built-in tools for call analytics, sentiment detection, and integration with your business systems to optimize performance.

Features

  • Virtual Receptionist for seamless call routing
  • Sentiment Analysis to gauge customer emotions
  • Integration with over 7,000 applications
  • Automated Call Handling to streamline communication
  • Multilingual Support for global reach
  • AI Voice Agent Builder for custom automation
  • Call Center Automation to improve efficiency

Use Cases

  • Scheduling appointments effortlessly
  • Automating customer support interactions
  • Answering and routing phone calls automatically
  • Managing inquiries via phone, chat, and Discord
  • Generating leads and integrating with CRM systems

Best For

IT support teamsCustomer service departmentsSmall and medium-sized businessesEntrepreneurs and startupsLegal firmsProperty management companies

Pros

  • Reduces staffing costs significantly
  • Supports multiple languages
  • Integrates with a wide range of business tools
  • User-friendly training interface
  • Operates 24/7 without breaks
  • Provides detailed analytics and reports

Cons

  • Initial setup and training may require time
  • Pricing may vary over time
  • Credits do not carry over to subsequent months

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free Plan

$0

Includes $5 in credits, fully unlocked platform, no credit card needed, with a testing sandbox environment.

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Most Popular

Base Plan

$49.99/month

Costs $0.16 per minute, $0.03 per chat response, includes 100 minutes and 1,600 credits.

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Tier-1

$109.99/month

Provides 500 minutes, 2,000 chat responses, at $0.15 per minute and $0.03 per response, with 1,600 + 6,000 credits.

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Tier-2

$175.99/month

Includes 1,000 minutes, 4,200 chat responses, at $0.14 per minute and $0.03 per response, with 1,600 + 12,600 credits.

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Tier-3

$361.99/month

Offers 2,500 minutes, 15,600 chat responses, at $0.13 per minute and $0.02 per response, with 1,600 + 31,200 credits.

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Enterprise Plan

Contact Sales

Customized solutions for large-scale deployment, including premium support and tailored rates.

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FAQs

How is echowin's AI different from traditional chatbots?
echowin employs advanced autonomous decision-making AI, unlike standard chatbots.
Can echowin integrate with existing business software?
Yes, it seamlessly connects with over 7,000 applications.
Is the echowin platform secure for enterprise use?
Yes, it offers enterprise-grade security and compliance standards.
Can echowin handle multiple calls at once?
Absolutely, it manages multiple simultaneous calls with no delay.
How does multilingual support work in echowin?
It supports over 30 languages with real-time language switching capabilities.
What analytics features does echowin provide?
It offers call summaries, sentiment analysis, and live transcription services.