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Echurn - Reduce churn & boost retention

Echurn - Reduce churn & boost retention

Echurn is an effective solution to reduce customer churn and enhance retention for SaaS companies.

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About Echurn - Reduce churn & boost retention

Echurn is a comprehensive platform designed to help SaaS businesses minimize customer churn and improve retention rates. It streamlines the cancellation process, gathers valuable feedback, and offers actionable insights. Features include customizable offers, AI-powered suggestions, and seamless integration with Stripe and webhooks to support your customer success strategy.

How to Use

Register for a free account, connect your Stripe account or set up a webhook, create a customized cancellation flow with our no-code builder, and embed the integration into your SaaS platform to start collecting feedback and offering retention incentives.

Features

  • AI-Powered Customer Suggestions
  • Customizable Retention Offers
  • Streamlined Cancellation Process
  • Easy Integration with SaaS Platforms
  • Detailed Customer Feedback Insights

Use Cases

  • Reducing subscription cancellations through targeted feedback
  • Enhancing SaaS product features using AI-driven insights
  • Increasing monthly recurring revenue by retaining clients
  • Personalizing offers to prevent churn
  • Using cancellation data to inform product development

Best For

SaaS startupsSubscription-based servicesIndie entrepreneursGrowing SaaS companiesSmall business ownersProduct managers

Pros

  • Simple setup without coding needed
  • Deep insights from customer feedback
  • Customizable retention offers
  • Seamless integration with popular tools
  • AI-powered suggestions to optimize retention

Cons

  • Dependent on Stripe or webhooks for integrations
  • Results rely on offer quality and AI accuracy
  • Pricing may be high for very small teams

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

INITIATE

$9/month

Designed for solo entrepreneurs and small projects. Includes 1 project, up to 2 offers, 100 sessions per month, and basic support.

Get Started
Most Popular

STARTER

$19/month

Ideal for individual founders and small teams. Offers unlimited projects and sessions, with essential support included.

Get Started

PREMIUM

$99/month

Suitable for growing SaaS businesses. Includes multiple projects, unlimited offers and sessions, AI suggestions, churn reports, and premium support.

Get Started

FAQs

What is Echurn?
Echurn is a platform that helps SaaS companies reduce churn by managing cancellation reasons and providing actionable insights.
What is a Cancellation Flow?
A Cancellation Flow is a customizable process to understand why customers cancel and to present retention offers.
How does Echurn help prevent churn?
It collects cancellation reasons, offers personalized incentives, and leverages AI for smarter retention strategies.
Can Echurn generate customer insights?
Yes, it provides detailed reports on customer feedback to inform retention and product improvements.
Is setup support available?
Yes, our support team offers assistance with onboarding and configuring Echurn for your SaaS platform.
Why choose Echurn over building a custom solution?
Echurn offers a no-code, scalable, AI-driven platform that saves time and resources compared to custom development.