eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more

eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more

AI-powered Chrome extension for building company knowledge-based chatbots to enhance support and sales interactions.

About eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more

Eesel AI's Chrome extension enables users to create intelligent chatbots that access your company's knowledge base to provide instant answers via a sidebar. This tool boosts support and sales productivity by delivering quick information retrieval and automated responses.

How to Use

Add relevant Google Docs, Notion pages, Confluence content, help articles, or any web page as a "Source" to train the AI bots. Use the extension to draft emails, support replies, Google Docs, and more directly within Chrome.

Features

Build AI chatbots using your company's knowledge base
Seamless integration with helpdesk platforms like Zendesk, Gorgias, Freshdesk, and Intercom
Secure data storage ensuring user privacy
Automated drafting of emails, support responses, and documents

Use Cases

Draft customer emails and support documents within Chrome
Assist support agents by generating quick reply suggestions
Respond swiftly to sales inquiries with updated company data

Best For

Customer support teamsHelpdesk platform usersSales professionalsKnowledge management teamsSupport agents

Pros

Ensures data privacy with secure storage
Easy integration with existing tools and platforms
Enhances agent productivity through AI assistance
Boosts support and sales efficiency

Cons

Reliance on Chrome browser environment
Effectiveness depends on knowledge base quality
Initial setup and AI training required

Frequently Asked Questions

Find answers to common questions about eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more

How does eesel AI protect my data privacy?
Data submitted via the API is not used to train OpenAI models. All information is stored securely and kept private by default. More details are available on the eesel.ai website.
What document types can be used to train the AI chatbots?
Google Docs, Notion pages, Confluence content, help articles, or any web page can serve as a "Source" for training your AI bot.
Which helpdesk platforms are compatible with eesel AI?
Eesel AI integrates seamlessly with platforms like Zendesk, Gorgias, Freshdesk, Intercom, and other helpdesk systems.