eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more
AI-powered Chrome extension for building company knowledge-based chatbots to enhance support and sales interactions.
About eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more
Eesel AI's Chrome extension enables users to create intelligent chatbots that access your company's knowledge base to provide instant answers via a sidebar. This tool boosts support and sales productivity by delivering quick information retrieval and automated responses.
How to Use
Add relevant Google Docs, Notion pages, Confluence content, help articles, or any web page as a "Source" to train the AI bots. Use the extension to draft emails, support replies, Google Docs, and more directly within Chrome.
Features
- Build AI chatbots using your company's knowledge base
- Seamless integration with helpdesk platforms like Zendesk, Gorgias, Freshdesk, and Intercom
- Secure data storage ensuring user privacy
- Automated drafting of emails, support responses, and documents
Use Cases
- Draft customer emails and support documents within Chrome
- Assist support agents by generating quick reply suggestions
- Respond swiftly to sales inquiries with updated company data
Best For
Customer support teamsHelpdesk platform usersSales professionalsKnowledge management teamsSupport agents
Pros
- Ensures data privacy with secure storage
- Easy integration with existing tools and platforms
- Enhances agent productivity through AI assistance
- Boosts support and sales efficiency
Cons
- Reliance on Chrome browser environment
- Effectiveness depends on knowledge base quality
- Initial setup and AI training required
FAQs
How does eesel AI protect my data privacy?
Data submitted via the API is not used to train OpenAI models. All information is stored securely and kept private by default. More details are available on the eesel.ai website.
What document types can be used to train the AI chatbots?
Google Docs, Notion pages, Confluence content, help articles, or any web page can serve as a "Source" for training your AI bot.
Which helpdesk platforms are compatible with eesel AI?
Eesel AI integrates seamlessly with platforms like Zendesk, Gorgias, Freshdesk, Intercom, and other helpdesk systems.