Elastic Bot

An advanced omnichannel AI chatbot platform designed to enhance customer engagement and automate business processes seamlessly.

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About Elastic Bot

Elastic AI Chatbot is a versatile omnichannel platform that automates customer interactions across over 12 social channels, operating 24/7 to increase revenue, lower operational costs, and enhance customer satisfaction. It integrates with WhatsApp, Google My Business, Facebook, Instagram, Shopify, and more, providing features like AI-powered chatbots, live chat, and multilingual support to streamline customer service and lead generation.

How to Use

Register for Elastic AI Chatbot to automate customer interactions across various channels. Connect your social media accounts, customize your AI chatbots, and deploy them to handle inquiries, generate leads, and deliver round-the-clock support with ease.

Features

Lead generation and qualification
Support for multiple languages
Automated customer service solutions
Omnichannel support including WhatsApp, Facebook, Instagram, and more
AI-powered chatbots for personalized interactions
Seamless integration with Shopify, WooCommerce, and other platforms
Real-time live chat support

Use Cases

Automating citizen services with government chatbots
Enhancing product inquiries and boosting e-commerce sales
Providing instant customer support via WhatsApp
Delivering 24/7 assistance across social media channels
Generating sales leads through Instagram chatbots

Best For

Banks and financial institutionsHospitality and hotel businessesTravel and tourism agenciesE-commerce retailersGovernment agenciesRetail chainsInsurance providers

Pros

Enhances customer satisfaction levels
Drives revenue growth
Reduces operational expenses
Ensures 24/7 customer engagement
Supports multiple languages
Leverages AI for automation
Provides omnichannel communication

Cons

May be costly for small businesses
Requires initial setup and configuration
Effectiveness depends on chatbot design quality

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Business

AED 1099/month

All-in-one omnichannel chatbot platform with no coding needed. Supports websites, WhatsApp, Facebook Messenger, Instagram, and Google My Business. Visual chatbot flow design for easy deployment.

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Business PRO

AED 1999/month

Includes Business features plus support for Telegram, WeChat, Line, Viber, Slack, Shopify, WooCommerce, and Video Chat. Offers advanced integrations like ChatGPT for sophisticated automation.

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On-Premise

Extended Business Pro features with customizable options. Host the platform on your own servers for maximum control and security.

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FAQs

Which communication channels does Elastic AI Chatbot support?

It supports WhatsApp, Google My Business, Facebook, Instagram, Video Chat, and over 10 other channels.

What are the main benefits of using Elastic AI Chatbot?

It offers round-the-clock customer engagement, reduces operational costs, increases sales, and improves customer satisfaction.

Is there a free trial available for Elastic AI Chatbot?

Yes, a 14-day free trial is available to test the platform's capabilities.

Can Elastic AI Chatbot support multiple languages?

Yes, it can interact in over 20 languages to serve diverse customer bases.

How easy is it to set up Elastic AI Chatbot?

Setup involves connecting your social channels and customizing your chatbot through an intuitive interface, with no coding required.

Does the platform offer integrations with e-commerce platforms?

Yes, it integrates seamlessly with Shopify, WooCommerce, and other popular e-commerce solutions.

Can Elastic AI Chatbot be hosted on-premise?

Yes, the On-Premise option allows hosting on your own servers for greater control.

What industries benefit most from Elastic AI Chatbot?

Industries like banking, hospitality, travel, retail, government, and insurance find it especially valuable.