Elephant.ai

Elephant.ai

AI-powered chatbot designed to enhance website sales, customer support, and lead generation.

About Elephant.ai

Elephant.ai offers a custom chatbot builder leveraging OpenAI's ChatGPT technology to create intelligent, responsive, and knowledgeable bots for any website. Acting as a 24/7 digital concierge and AI sales assistant, it aims to increase conversions by engaging visitors, capturing leads, and closing sales. No coding is required for setup, which takes just two minutes, and the platform learns from your business data via URLs, files, or text inputs.

How to Use

Set up Elephant.ai in three simple steps: 1. Provide your business information via URL, files, or text to train the AI. 2. Deploy your AI assistant across your website or customer portals. 3. Use real conversation data to continually improve AI performance. The entire process takes around 2 minutes and requires no coding skills.

Features

  • Daily AI-generated email summaries of chatbot activity
  • Real-time analytics dashboard
  • No coding needed; setup takes 2 minutes
  • Round-the-clock AI sales and support assistant
  • Lead capture and qualification tools
  • Option for human agent handoff
  • Visitor insights and details
  • Automated actions like booking appointments or generating quotes
  • Pre-built conversation starters
  • Customizable branding options
  • Support for multiple languages
  • Build your own chatbot with ChatGPT technology
  • Image processing capabilities
  • Conversation history tracking
  • Automated sales and customer support workflows
  • Instant chat notifications
  • Integrations with Zapier, WordPress, Shopify, Slack, Messenger, WhatsApp, Crisp, Intercom, Zendesk

Use Cases

  • Automating customer service interactions
  • Enhancing sales processes
  • Travel and tourism assistant
  • Personal AI assistant for daily tasks
  • Ecommerce support chatbot
  • Banking and financial services assistant
  • Streamlining internal communications
  • Real estate customer engagement
  • Customer support automation
  • Helpdesk ticketing automation
  • Recruitment and hiring assistant
  • Sales and marketing automation
  • Restaurant reservation and support
  • Website visitor engagement
  • Insurance claim support
  • Healthcare patient support
  • Educational chatbot for institutions

Best For

Website owners seeking increased engagementEducational institutions and e-learning platformsTravel and tourism businessesRecruitment agencies and HR teamsHealthcare providersMarketing and sales professionalsStartups and large enterprisesSales teams and lead generatorsTicketing and event servicesFinancial and banking institutionsReal estate agenciesRestaurants and hospitality businessesInsurance companiesCustomer support teamsE-commerce platforms

Pros

  • Includes a 14-day money-back guarantee and personalized onboarding support
  • Available 24/7 to engage website visitors instantly
  • Fast setup in just 2 minutes without coding skills
  • Supports multiple languages for global audiences
  • Highly customizable with data inputs via URLs, files, or text
  • Significantly boosts conversions and sales
  • Seamless transition to human agents when necessary
  • Handles complex queries and improves over time
  • Provides insights through AI summaries and analytics
  • Delivers ROI by increasing sales and reducing operational costs
  • Integrates smoothly with popular business tools and platforms

Cons

  • Premium features such as branding removal and dedicated support are available only on higher-tier plans or as add-ons.
  • Message credits are usage-based; higher-tier AI models consume more credits per response.

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free

Free

Includes one chatbot, 25 message credits monthly, 20 training links, 2 training files, customizable branding, unlimited website embedding, image capabilities, human escalation, conversation history, lead capture, visitor insights, chat notifications, real-time analytics, and WordPress integration.

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Most Popular

Basic

$9/month billed annually or $19/month

All features of the Free plan plus: one chatbot, 2,000 message credits per month, 100 training links, and 10 training files.

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Starter

$19/month billed annually or $49/month

Includes all Basic features with: one chatbot, 4,000 message credits monthly, 200 training links, and 20 training files.

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Pro

$39/month billed annually or $99/month

Adds two chatbots, 10,000 message credits, 1,000 training links, 100 training files, three team members, role-based access, weekly auto-retraining, conversation export, lead export, and integrations with Zapier, Slack, WhatsApp, Messenger, priority support, and API access.

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Business

$199/month billed annually or $399/month

Includes all Pro features plus: five chatbots, 40,000 message credits, 5,000 training links, 500 training files, six team members, removal of Elephant.ai branding, integrations with Intercom, Crisp, Zendesk, webhook support, dedicated database, custom domains, AI-generated email summaries, and chatbot performance consulting.

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Enterprise

Contact Sales

Custom plans with unlimited message credits, unlimited chatbots, unlimited training data, website embedding, file uploads, 99.9% uptime SLA, custom CRM and ticketing integrations, bespoke features, dedicated success manager, private deployment options, custom payment terms, and API access with your own API key.

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Add-on: Remove 'Powered By Elephant.ai'

$99/month

Eliminate Elephant.ai branding from your chatbot iframe and widget for a cleaner presentation.

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Add-on: Extra Chatbots

$99/month per additional chatbot

Add more chatbots to your existing plan to expand your AI support capabilities.

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Add-on: Extra Message Credits

$20 per 1000 credits per month

Purchase additional message credits to meet increased usage demands.

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Add-on: Extra Seats

$59/month per user

Expand your team access with additional user seats.

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FAQs

Is there a free plan available?
Yes, our free plan includes one chatbot and 25 message credits monthly, suitable for testing basic features.
How do I maximize my free trial experience?
Use the trial to explore all features, integrate with your website, and observe how it can help increase sales, so you know what to expect before subscribing.
What does one chatbot include?
A chatbot trained on specific data that can answer questions related to that information, regardless of multiple sources used.
How many users can access my chatbot?
Private chatbots are accessible only to you. Public chatbots can be interacted with by anyone via the shared link.
How do message credits work?
Message credits measure AI usage and vary by model: GPT-4 (20 credits), GPT-3.5 (2 credits), GPT-4 turbo (10 credits), GPT-4o-mini (1 credit), and Claude models, each with different credit costs.
When do my message credits reset?
Credits renew automatically every month on the original subscription date.
Can I upload multiple files per chatbot?
Yes, each chatbot can have multiple files uploaded, up to 10MB per file.
How many team members can I add?
Plan limits vary: Starter allows 1 user, Pro allows 3, and Business allows 6 team members.
What roles can team members have?
Roles include Agent, Manager, and Admin, each with specific permissions for managing chatbots and users.
What is your refund policy?
If you're unsatisfied within 14 days of purchase, we offer a full refund—no questions asked.