Enso Connect
Enso Connect is a comprehensive digital guest experience platform tailored for vacation rentals and hotels, featuring AI-powered communication tools to enhance guest engagement.
About Enso Connect
Enso Connect is a versatile digital platform designed to elevate guest experiences in vacation rentals and hotels. It offers a web-based guest app, AI-driven messaging, customizable upsell options, and remote access solutions to automate interactions and increase revenue. The platform helps property managers unify communication channels, streamline operations, and deliver a seamless guest journey.
How to Use
Hosts and property managers can leverage Enso Connect to automate guest messaging, offer personalized upsells, provide digital guidebooks, and remotely manage property access. Schedule a demo or log into your account to begin enhancing your guest services.
Features
- Guest screening and verification tools
- AI-powered unified inbox for guest communication
- Custom automation workflows for efficiency
- Personalized upsell options and affiliate links
- Smart lock integration for seamless access
- Branded guest app with boarding pass
- Digital check-in and checkout processes
Use Cases
- Collecting security deposits and fees efficiently
- Retargeting key guests to boost repeat bookings
- Driving additional revenue with personalized upsells
- Automating property access through smart locks
- Managing multi-channel guest communication via SMS, email, WhatsApp, and OTA messaging
- Providing digital guest guides for enhanced stay experiences
Best For
Pros
- Guarantees return on investment
- Centralized inbox for all guest messages
- Customizable branding options
- AI-driven automation streamlines operations
- Integrates with leading PMS systems
- Helps increase revenue through targeted upsells
Cons
- Requires connection to a property management system (PMS)
- Guests are charged a 5% fee on non-tax-related charges
- Some features are scheduled for future release