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Feedbase

Feedbase

An AI-powered customer feedback widget designed to gather and analyze user insights seamlessly.

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AI Customer ServiceAI For Data AnalyticsAI Assistant

About Feedbase

Feedbase is an easy-to-integrate customer feedback widget that enhances website engagement. With a simple script, you can collect valuable user feedback and analyze it using AI-driven insights through an intuitive dashboard. Its minimal design ensures a seamless user experience.

How to Use

Insert a straightforward script into your website to enable the feedback widget. Manage and analyze user feedback effortlessly through the Feedbase dashboard.

Features

AI-driven analysis of customer feedback
Minimalist and user-friendly widget design
Simple integration with a single script
Comprehensive feedback collection

Use Cases

Monitoring customer sentiment and identifying issues
Gathering user feedback directly on websites
Enhancing website usability and customer satisfaction

Best For

Website ownersCustomer support teamsUX designersMarketing professionalsProduct managers

Pros

Simple integration with a single script
Clean, minimalist widget design
AI-powered insights into customer feedback
Dedicated dashboard for feedback management

Cons

Dependent on third-party service stability
AI analysis accuracy may vary
Limited features in the free plan

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free Plan

$0/month

Supports one website, one feedback widget, basic dashboard, email notifications.

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Most Popular

Startup Plan

$9/month

Unlimited websites and feedback widgets, AI-powered analytics dashboard, priority support, email alerts, early feature access.

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Frequently Asked Questions

Find answers to common questions about Feedbase

How does the customer feedback widget operate?
Add a simple script to your website. Users can then submit feedback and emojis directly through the widget on your site.
Is customer support provided?
Yes, for quick assistance, contact us via Twitter. We're here to help you effectively use the platform.
Can I customize the feedback widget design?
The widget features a minimalistic design that can be customized to match your website's style for a seamless look.
Does the platform support multiple users?
Yes, the dashboard allows multiple team members to access and analyze feedback collaboratively.
What types of feedback can users submit?
Users can provide written comments, rate their experience, and submit reaction emojis for quick responses.