Feedbase

Feedbase

An AI-powered customer feedback widget designed to gather and analyze user insights seamlessly.

About Feedbase

Feedbase is an easy-to-integrate customer feedback widget that enhances website engagement. With a simple script, you can collect valuable user feedback and analyze it using AI-driven insights through an intuitive dashboard. Its minimal design ensures a seamless user experience.

How to Use

Insert a straightforward script into your website to enable the feedback widget. Manage and analyze user feedback effortlessly through the Feedbase dashboard.

Features

  • AI-driven analysis of customer feedback
  • Minimalist and user-friendly widget design
  • Simple integration with a single script
  • Comprehensive feedback collection

Use Cases

  • Monitoring customer sentiment and identifying issues
  • Gathering user feedback directly on websites
  • Enhancing website usability and customer satisfaction

Best For

Website ownersCustomer support teamsUX designersMarketing professionalsProduct managers

Pros

  • Simple integration with a single script
  • Clean, minimalist widget design
  • AI-powered insights into customer feedback
  • Dedicated dashboard for feedback management

Cons

  • Dependent on third-party service stability
  • AI analysis accuracy may vary
  • Limited features in the free plan

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Free Plan

$0/month

Supports one website, one feedback widget, basic dashboard, email notifications.

Get Started
Most Popular

Startup Plan

$9/month

Unlimited websites and feedback widgets, AI-powered analytics dashboard, priority support, email alerts, early feature access.

Get Started

FAQs

How does the customer feedback widget operate?
Add a simple script to your website. Users can then submit feedback and emojis directly through the widget on your site.
Is customer support provided?
Yes, for quick assistance, contact us via Twitter. We're here to help you effectively use the platform.
Can I customize the feedback widget design?
The widget features a minimalistic design that can be customized to match your website's style for a seamless look.
Does the platform support multiple users?
Yes, the dashboard allows multiple team members to access and analyze feedback collaboratively.
What types of feedback can users submit?
Users can provide written comments, rate their experience, and submit reaction emojis for quick responses.