FixitAI

AI-powered platform that analyzes customer interactions to enhance revenue and reduce operational costs.

AI Call Center AI Sales Assistant AI Customer Service AI Sales AI Speech Recognition AI Speech-to-Text AI Summarizer AI Coaching AI Copilot AI Productivity Tools AI CRM + More

About FixitAI

fiXit is an advanced AI platform designed to analyze customer interactions, helping businesses increase revenue and lower costs. It offers call auditing, conversation insights, and compliance monitoring, transforming conversations into actionable data. Key features include multilingual analysis, real-time agent coaching, and automation to optimize processes and improve customer experience.

How to Use

Upload call recordings, configure your settings and success metrics, and start analyzing conversations. The platform provides insights, monitors agent performance, and helps improve sales effectiveness through data-driven feedback.

Features

Multilingual conversation analysis in over 250 languages

Intent and topic detection for deeper insights

Sentiment analysis to understand customer emotions

Process automation to streamline workflows

AI-powered call auditing for compliance and quality

Real-time agent guidance for improved performance

Use Cases

Monitor and manage customer interactions

Optimize revenue through data insights

Deliver real-time coaching to sales teams

Enhance decision-making with actionable analytics

Automate customer engagement processes

Identify key challenges during customer conversations

Accelerate training and onboarding

Best For

Customer support teamsSales professionalsCall centersBusinesses seeking improved customer engagementOrganizations aiming to optimize sales performanceCustomer service managers

Pros

Ensures compliance with automated call monitoring

Reduces operational risks

Provides real-time coaching for agents

Simplifies onboarding and training

Drives sales growth

Lowers operational expenses

Generates actionable customer feedback

Cons

Pricing details require contacting sales (not publicly listed)

Initial setup and configuration needed

Frequently Asked Questions

Find answers to common questions about FixitAI

What results can I expect from using fiXit AI in the first month?

You can gain detailed call insights, improve agent performance, refine sales strategies, reduce costs by up to 80%, lower operational risks, and increase actionable customer feedback by four times.

Which systems does fiXit AI integrate with?

fiXit AI seamlessly integrates with CRM platforms, order management systems, ticketing tools, and agent desktops.

How does fiXit AI's virtual trainer benefit my team?

The virtual trainer offers real-time, effective coaching without the need for coding, enhancing agent skills instantly.

Can fiXit AI analyze conversations in multiple languages?

Yes, it supports conversation analysis in over 250 languages, enabling global business insights.

Is training required to use fiXit AI effectively?

Minimal training is needed; the platform is designed for ease of use and quick deployment.