Freebot
AI-powered customer service assistant that efficiently manages hold times and negotiation processes.
About Freebot
Freebot is an advanced AI customer service tool designed to handle interactions on your behalf. It navigates phone menus, manages wait times, and negotiates with companies to resolve issues, freeing you from the frustrations of traditional support channels.
How to Use
Share your issue with Freebot, and the AI will interact with the company's customer service system. You'll receive notifications when a solution or a human representative becomes available.
Features
- AI-driven negotiation for customer support
- Real-time text updates and call participation
- Automated navigation of phone menus
- Available 24/7 for support
- Efficient hold time management
Use Cases
- Managing homeowner insurance claims
- Accessing technical support without waiting
- Resolving billing disputes efficiently
- Negotiating with debt collection agencies
Best For
Individuals who want to save time and avoid hold musicPeople frustrated with customer service delaysUsers with frequent support needsAnyone seeking help with billing or technical issuesConsumers looking to streamline support interactions
Pros
- Reduces frustration from lengthy customer service calls
- Provides round-the-clock support
- Offers a money-back guarantee if issues remain unresolved
- Saves time by eliminating hold and menu navigation
- Secured with industry-standard encryption
Cons
- Pay-per-resolution may be costly for frequent users
- Upcoming features are not yet available
- AI reliance may not suit complex or nuanced issues
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
FAQs
How does Freebot resolve my customer service issues?
Freebot uses an AI model trained on thousands of successful interactions. It navigates support systems and advocates for the best outcome based on proven strategies.
Is my data secure with Freebot?
Yes, we employ enterprise-grade encryption to protect your information. We only collect what’s necessary and prioritize your privacy and security.
How much does the service cost?
New users get free credits to try the service. Afterward, pricing depends on issue complexity. Many users save money through bill corrections and time savings.
What if Freebot cannot resolve my issue?
If unresolved, we refund your credits. Our AI continually improves, and we maintain a success rate over 90% for customer support issues.
How long does resolution take?
Most issues are resolved within one hour. Our system contacts the organization in the background, with updates provided throughout the process.