getnametag.com
Advanced identity verification solution designed for helpdesks to combat cyberattacks and lower IT operational costs.
About getnametag.com
Nametag provides a robust identity verification and ID proofing platform tailored for helpdesk teams. It effectively counters social engineering and impersonation tactics, which are involved in up to 90% of cyberattacks. The solution verifies customers and employees within 30 seconds at critical moments, reducing IT expenses and preventing data breaches and ransomware incidents.
How to Use
Users verify their identity via support chat, SMS, or other channels by clicking a link or scanning a QR code. The verification process occurs on their device, and real-time updates are displayed within the helpdesk console for staff review.
Features
- Passwordless multi-factor authentication
- Proof of successful verification
- Helpdesk-specific identity verification
- AI-powered detection models
- Protection against social engineering
- Digital identity validation
- ID proofing and authentication
Use Cases
- Authenticate employees and customers during high-risk events like account recoveries and MFA resets.
- Eliminate the need for account recovery calls by enabling self-service verification.
Best For
IT helpdesk teamsCustomer support departmentsSecurity professionalsSupport teams managing sensitive data
Pros
- Effectively prevents social engineering attacks
- Lowers helpdesk operational costs
- Simple deployment with ready-to-use console
- Resistant to AI deepfake and injection threats
- Enhances user experience with rapid verification
- Stops data breaches and ransomware threats
Cons
- Use of cookies may raise privacy concerns
- Depends on users having mobile devices for verification
FAQs
How does Nametag defend against social engineering attacks?
Nametag authenticates users during critical moments using mobile cryptography, device telemetry, and AI, ensuring real-time trusted verification and impersonation prevention.
How fast can Nametag verify a user?
Nametag completes verification for employees and customers in less than 30 seconds during high-risk interactions.
Which cyber threats does Nametag protect against?
Nametag safeguards against social engineering, presentation attacks, account takeovers, injection attacks, synthetic identities, phishing, vishing, and ransomware.
What is Deepfake Defense™?
Deepfake Defense™ is Nametag’s proprietary AI technology that effectively detects and prevents AI-generated impersonation attempts.
Is Nametag suitable for all types of organizations?
Yes, it is ideal for organizations seeking secure, fast, and reliable identity verification for helpdesk and support functions.