Glassix
An AI-driven unified messaging platform that simplifies customer interactions across all digital communication channels.
About Glassix
Glassix is an advanced AI-powered messaging platform that centralizes customer interactions across various digital channels, including messaging apps, SMS, email, live chat, and social media. It features AI-driven support, omnichannel ticketing, and customizable chatbots to enhance response speed, streamline communication, and improve overall customer satisfaction.
How to Use
Manage all customer conversations from a single Glassix inbox. Assign chats to qualified agents automatically, ensure seamless communication across channels, and use the visual chatbot builder to create automated messaging flows.
Features
- Centralized inbox for all customer conversations
- Drag-and-drop chatbot builder with AI capabilities
- Intelligent conversation routing system
- Seamless cross-channel communication
- Supports media sharing and large files
Use Cases
- Automotive customer engagement
- Travel and hospitality support
- Health and wellness client communication
- Beauty and cosmetics customer service
Best For
Pros
- Automates customer interactions with intelligent chatbots
- Enhances response times and customer satisfaction
- Delivers personalized automated support
- Unifies messaging across multiple channels
- Ensures seamless conversation continuity
Cons
- Some advanced AI features may require additional modules
- Limited features in the Starter plan
- Pricing depends on team size and feature set
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.