Glassix

An AI-driven unified messaging platform that simplifies customer interactions across all digital communication channels.

Visit Site

AI Customer Service AI Chatbot AI Agent AI Sales AI Marketing

About Glassix

Glassix is an advanced AI-powered messaging platform that centralizes customer interactions across various digital channels, including messaging apps, SMS, email, live chat, and social media. It features AI-driven support, omnichannel ticketing, and customizable chatbots to enhance response speed, streamline communication, and improve overall customer satisfaction.

How to Use

Manage all customer conversations from a single Glassix inbox. Assign chats to qualified agents automatically, ensure seamless communication across channels, and use the visual chatbot builder to create automated messaging flows.

Features

Centralized inbox for all customer conversations

Drag-and-drop chatbot builder with AI capabilities

Intelligent conversation routing system

Seamless cross-channel communication

Supports media sharing and large files

Use Cases

Automotive customer engagement

Travel and hospitality support

Health and wellness client communication

Beauty and cosmetics customer service

Best For

SaaS startupsE-commerce brandsHospitality providersAutomotive companiesMarketing teamsSales departmentsCustomer support teams

Pros

Automates customer interactions with intelligent chatbots

Enhances response times and customer satisfaction

Delivers personalized automated support

Unifies messaging across multiple channels

Ensures seamless conversation continuity

Cons

Some advanced AI features may require additional modules

Limited features in the Starter plan

Pricing depends on team size and feature set

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Starter

$49

Starting at $49 per user per month

Get Started

Growth

$130

$65 per user per month for scalable support

Get Started

Enterprise

Custom solutions for large organizations

Get Started

Frequently Asked Questions

Find answers to common questions about Glassix

Which communication channels does Glassix support?

Glassix supports messaging apps, SMS, email, live chat, and social media platforms like WhatsApp Business and Apple Messages for Business.

How does the visual chatbot builder benefit my business?

It enables non-technical staff to create no-code chat flows, launch new bots easily, and deploy sophisticated AI-powered chatbots with GPT-4 integration.

What kind of support options are available?

Basic online support is available Mon-Fri for the Starter plan, while premium support options are available for Enterprise clients.

What is the pricing structure for Glassix?

Glassix offers monthly and yearly subscriptions with plans tailored for different team sizes. Contact sales for enterprise pricing details.

Can I integrate Glassix with existing CRM systems?

Yes, Glassix supports integrations with various CRM and business tools to streamline your customer management processes.