Glean

Glean

Glean is an enterprise AI platform designed for knowledge discovery, content creation, and process automation across organizations.

About Glean

Glean is a comprehensive Work AI platform that empowers organizations to quickly access and leverage their collective knowledge. It seamlessly integrates with various enterprise systems, enabling users to search, generate content, and automate routine tasks. With features like AI assistants and customizable agents, Glean enhances productivity and streamlines knowledge management across teams.

How to Use

Connect Glean to your organization’s data sources to enable efficient search, content generation, and automation using AI. Access Glean through integrations such as Slack, Microsoft Teams, and browser extensions for streamlined workflows.

Features

  • Data Security and Governance
  • Data Integration Connectors
  • Robust Security Measures
  • Custom AI Agent Builder
  • AI Assistant for Workflows
  • Enterprise Search Functionality
  • Unified Work AI Platform

Use Cases

  • Generating and summarizing business content
  • Onboarding new employees and projects
  • Enhancing customer support with quick knowledge access
  • Streamlining sales and marketing processes
  • Boosting engineering team productivity
  • Searching across multiple enterprise applications
  • Automating repetitive operational tasks

Best For

IT TeamsSales TeamsEngineering DepartmentsHR ProfessionalsCustomer Support TeamsKnowledge ManagersBusiness Leaders

Pros

  • Centralized platform for enterprise knowledge management
  • AI-driven search and assistance tools
  • Automation of workflows and repetitive tasks
  • Seamless integration with workplace tools
  • Strong data security and governance
  • Enhanced team productivity

Cons

  • Reliance on the accuracy of connected data sources
  • Pricing may be challenging for smaller organizations
  • Requires user training for effective adoption
  • Initial setup can be complex and time-consuming

FAQs

What is Glean?
Glean is an enterprise AI platform that connects to your company's data to enable efficient search, content creation, and automation.
Which integrations does Glean support?
Glean integrates with Slack, Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and offers a browser extension for easy access.
What are Glean Agents?
Glean Agents are customizable AI tools that automate tasks, facilitate reasoning, and orchestrate workflows within your organization.
How does Glean Search enhance knowledge retrieval?
Glean Search offers hybrid search, knowledge graphs, and custom language models to deliver fast, relevant answers across your enterprise data.
Is Glean suitable for small teams?
Yes, Glean is scalable and can be tailored to fit the needs of small to large organizations, though setup complexity varies.