gleap.io
Comprehensive AI-driven customer feedback platform with visual bug reporting and advanced engagement tools.
About gleap.io
Gleap is an all-in-one AI-powered platform designed to gather and analyze customer feedback effectively. It features visual bug reporting, an intelligent AI chatbot named Kai, public product roadmaps, knowledge base creation, customer surveys, and marketing automation. These tools enable businesses to enhance their products, streamline support, and foster stronger customer relationships through actionable insights.
How to Use
Use Gleap to collect customer feedback via in-app bug reports, surveys, and knowledge base interactions. Manage feature requests, develop product roadmaps, and automate marketing campaigns. The AI chatbot Kai provides instant support and answers customer inquiries in real-time.
Features
- Visual bug reporting for quick issue identification
- Public product roadmaps for transparency
- Knowledge base creation for self-service support
- Customer surveys to gather insights
- Marketing automation for targeted outreach
- Custom AI chatbots for specific needs
- Live chat support
- AI-powered customer service with Kai
Use Cases
- Develop custom chatbots for sales and support
- Engage customers through targeted campaigns
- Enhance support efficiency with AI assistance
- Collect and prioritize feature requests
- Accelerate bug resolution with visual feedback
Best For
Pros
- Streamlines bug reporting with visual tools
- User-friendly interface for easy onboarding
- Multiple channels for engaging customers
- All-in-one platform for feedback and support
- AI-driven automation and support
Cons
- Learning curve to fully utilize all features
- Pricing details are not publicly specified