Hamming AI (YC S24)

Advanced platform for automated AI voice agent testing, call analytics, and governance management.

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AI Voice Assistants AI Testing AI Agent Large Language Models (LLMs)AI Prompt Generator

About Hamming AI (YC S24)

Hamming AI offers a comprehensive platform for automated testing of AI voice agents, detailed call analytics, and governance oversight. It accelerates testing processes up to 100 times faster than manual methods by simulating diverse personas and scenarios, running hundreds of calls simultaneously to identify issues. The platform delivers in-depth analytics to optimize voice agent performance while ensuring compliance with safety standards.

How to Use

Create voice personas and scenarios within Hamming AI, then execute multiple simultaneous calls to your voice agents. The platform generates detailed analytics and reports to identify and address performance issues efficiently.

Features

Collaborative team environment
Interactive prompt development playground
Automated testing of AI voice agents
In-depth production call analytics
Custom voice scenario creation
Score adjustment capabilities
Trust and safety compliance reports
Prompt management system
Voice experiment monitoring

Use Cases

AI Customer Support: Deploy 24/7 AI voice support agents that deliver consistent, high-quality service.
AI Personal Assistants: Build versatile AI assistants that handle daily tasks reliably and efficiently.
AI Drive-through Services: Implement AI drive-through agents that accurately process complex orders.
AI Coaching & Tutoring: Develop AI-based tutoring agents that effectively educate and guide learners.
AI Phone Follow-ups: Ensure AI follow-up calls provide accurate and empathetic healthcare information.
AI Appointment Scheduling: Create dependable AI agents to manage scheduling, cancellations, and rescheduling tasks.

Best For

AI DevelopersProduct ManagersMachine Learning EngineersAI EngineersDevOps SpecialistsAI ResearchersData Scientists

Pros

Supports multiple languages for diverse deployments
Provides detailed analytics to enhance performance
Accelerates testing by up to 1000 times compared to manual efforts
Compatible across various platforms and environments
HIPAA compliant for healthcare applications
Facilitates collaboration across teams

Cons

Initial setup and integration may require effort
On-premise deployment available only for enterprise clients

FAQs

What is AI voice agent testing, and why is it essential?

AI voice agent testing verifies system performance. Hamming AI runs thousands of parallel test calls and provides detailed reports to identify issues, making testing more scalable and thorough than manual checks.

Is Hamming compliant with HIPAA regulations?

Yes, Hamming is fully HIPAA compliant, ensuring secure handling of healthcare data.

Does the platform test both voice quality and conversational AI flows?

Yes, it evaluates voice quality handling pauses and background noise, and tests conversational flows for complex interactions and diverse personas.

How does Hamming integrate with existing voice and LLM frameworks?

Our Python and TypeScript SDKs enable integration in about 30 lines of code. The platform is framework-agnostic, supporting any voice or LLM infrastructure.

Can Hamming be hosted on-premises?

Yes, we offer on-premise deployment options for enterprises seeking greater control over security and data management, with SaaS available for quick onboarding.