Heep AI

AI-powered agents designed for automated customer support across social media platforms.

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About Heep AI

Heep AI provides advanced AI agents that facilitate automated customer support on platforms like Instagram, WhatsApp, and Messenger. Unlike basic chatbots, Heep AI agents can perform actions such as managing bookings and processing orders independently, enabling 24/7 customer interaction automation. Customizable features allow businesses to tailor the AI to their specific needs, such as reservation systems for restaurants or order tracking for online shops.

How to Use

Connect Heep AI to your social media accounts like WhatsApp, Instagram, and Messenger. Customize the AI to handle specific tasks such as reservations or order management. The AI then autonomously manages customer interactions to improve efficiency.

Features

Provides 24/7 multilingual customer support
AI agents that perform actions, not just respond
Seamless integration with WhatsApp, Instagram, and Messenger
Personalized customer interactions aligned with business workflows
Custom feature development tailored to your needs

Use Cases

Handle event registrations and ticketing for event organizers
Automate customer support for SaaS and tech companies
Manage restaurant reservations and bookings
Track orders and process returns for online retail

Best For

Restaurants and HospitalityEvent Planning and ManagementE-commerce BusinessesHealth and Wellness ServicesStartup and SaaS Companies

Pros

Integrates smoothly with major social media platforms
Enhances customer engagement with prompt responses
Highly customizable to fit specific business needs
Automates support, saving time and resources
Offers around-the-clock multilingual support

Cons

Additional charges may apply for complex integrations or custom features
Development of custom features can take up to two weeks
Monthly subscriptions with custom functions require a minimum three-month commitment

Pricing Plans

Choose the perfect plan. All plans include 24/7 support.

Basic

$9/month

Includes content understanding and generation capabilities

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Standard

$29/month

Adds multiple user accounts and team collaboration features

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Silver

$39/month

Includes content understanding and generation

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Premium

$79/month

Includes content understanding and generation

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Basic

$16/month

Includes content understanding and generation capabilities

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Standard

$59/month

Supports multiple user accounts and collaboration

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Silver

$79/month

Content understanding and generation included

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Premium

$99/month

Advanced content understanding and generation features

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FAQs

How simple is it to set up the chatbot?

Our chatbot setup guides you through each step, enabling quick deployment. We also handle any custom feature development necessary.

Can the chatbot manage multiple social media accounts simultaneously?

Yes, it can handle customer conversations across multiple Instagram, WhatsApp, and Messenger accounts from a single interface.

What custom features can I add to the AI chatbot?

You can request specific features like restaurant booking, payment integration, or e-commerce support. We develop these to match your business requirements.

How long does it take to develop custom features?

Typically, custom features take up to two weeks to develop, depending on complexity. Setup of these features is complimentary.

Can I monitor and analyze customer interactions?

Yes, our chatbot offers detailed analytics to track interactions. You can also manually take over conversations whenever needed.

What if I don't need custom features right now?

You can start with our standard chatbot and add custom features later as your needs evolve.

Is there a minimum contract duration for subscriptions?

Yes, for custom functions, a minimum three-month commitment applies to cover development and setup costs.

What AI capabilities does the chatbot include?

Our AI can generate responses using voice, reproduce your voice with ElevenLabs technology, interpret voice messages, and process images for more dynamic interactions.