HeiChat
HeiChat is an AI-powered e-commerce chatbot plugin built on ChatGPT, offering round-the-clock support and sales assistance for online stores.
About HeiChat
HeiChat is an advanced AI chatbot plugin designed for e-commerce platforms like Shopify, WooCommerce, and ShopLine. It provides 24/7 customer support, order tracking, and personalized product recommendations. Easy to set up in three steps, HeiChat automatically learns your store’s policies and product details, supporting over 70 languages to handle customer inquiries efficiently and enhance shopping experiences.
How to Use
Install HeiChat on your Shopify, WooCommerce, or ShopLine store. The chatbot automatically learns your store policies and product catalog. Customers can then interact with HeiChat for support, order updates, and product suggestions seamlessly.
Features
- 24/7 customer support and engagement
- Personalized product recommendations
- Real-time order tracking
- Supports over 70 languages for global reach
- Powered by ChatGPT and Claude AI technologies
- Automatic learning of store policies and products
Use Cases
- Providing personalized product suggestions to customers
- Converting inquiries into sales using AI insights
- Offering round-the-clock customer support without human intervention
- Answering questions about products, discounts, and shipping details
- Enabling customers to track orders efficiently
Best For
Pros
- Supports over 95 languages for a truly global customer base.
- Provides 24/7 support for instant customer assistance.
- Helps turn inquiries into sales with AI-driven insights.
- Learns store policies and product details automatically.
- Can be customized with shop policies, PDFs, and text files for tailored support.
- Keeps real-time track of product listings and availability.
Cons
- May require configuration to ensure accurate responses in all scenarios.
- Higher-tier plans can be costly for small businesses.
- Reliance on AI may limit handling of complex or nuanced customer issues compared to human agents.
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Free Plan
Includes 800,000 free tokens, recommendations for 100 products, 20 knowledge bases, customizable widgets, AI model switching, mobile app access, and extra tokens at $1 per 200,000.
Get StartedPro Plan
Supports 500 products, 100 knowledge bases, 10 million tokens monthly, 500 basic AI replies, with additional replies costing up to $0.04 each. Includes a 3-day free trial.
Get StartedPro Plus Plan
Offers 3,000 products, 1,000 knowledge bases, live chat and WhatsApp integration, 50 million tokens per month, 2,500 AI replies, spam reduction with Cloudflare, AI ticket support, and a 3-day free trial.
Get StartedPro Max Plan
Includes all Pro Plus features, 400 million tokens monthly, support for 20,000 products, 3,000 knowledge bases, ability to use your own OpenAI API key, and 20,000 AI replies per month with a 3-day free trial.
Get Started