HelperHat
AI-driven 24/7 live chat support for websites, designed to cut costs and boost customer satisfaction with instant assistance.
About HelperHat
HelperHat is an AI-powered live chat solution that provides round-the-clock customer support for websites. It leverages advanced AI models like GPT, Llama, and Gemini to deliver quick, accurate, and human-like responses. The platform learns automatically from your website content and uploaded files, enabling seamless human-AI collaboration. Features include AI analytics, spam filtering, and conversation categorization, making customer support more efficient and affordable. Easy to install and designed to reduce operational costs, HelperHat helps businesses enhance customer experience effortlessly.
How to Use
Set up HelperHat easily by copying and pasting a single code snippet into your website. No technical skills needed. Once installed, the AI learns from your site content to deliver accurate, instant responses to customer questions.
Features
- 24/7 AI-powered live chat support for websites
- Simple single-line installation process
- Automatic learning from website content and uploaded files
- Unlimited team members and chat conversations
- Uses advanced AI models (GPT, Llama, Gemini) for quick responses
- Includes AI analytics and spam filtering tools
- Accessible across web, iOS, and Android platforms
- Supports seamless human-AI collaboration
Use Cases
- Providing 24/7 customer support automation
- Enhancing customer satisfaction with instant replies
- Managing high customer inquiry volumes efficiently
- Lowering support operation expenses
- Delivering support outside regular business hours
Best For
Pros
- Quick and easy setup with a single line of code
- Provides detailed AI analytics and spam filtering features
- Learns automatically from website content, minimizing manual setup
- Offers continuous AI-powered support 24/7
- Clear, affordable pricing structure
- Utilizes leading AI models (GPT, Llama, Gemini) for high accuracy
- Reduces support costs significantly
- Compatible across web, iOS, and Android devices
- Supports unlimited team members and conversations
- Delivers human-like, instant responses
- Enables smooth human-AI collaboration
- Maintains high security with SSL encryption and secure servers
Cons
- Currently available only in English
- Limited to website live chat (no multi-channel messaging)
- No free trial, but a promo code offers one free month
- Additional AI messages are rounded up for billing purposes
- CRM integrations are limited to CSV exports
- Billing is only monthly, with no annual discounts
- Unused AI messages do not carry over to the next month
- No refunds are available after cancellation
Pricing Plans
Choose the perfect plan. All plans include 24/7 support.
Universal Support Plan
Includes 1,000 AI messages monthly, unlimited live-agent chats, and unlimited team members. Additional AI messages are billed at $5 per 100 messages beyond the limit.
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